Recycling............................................................................................................................................................195
Clearing jams.............................................................................................196
Avoiding jams................................................................................................................................................... 196
Identifying jam locations................................................................................................................................ 197
Paper jam in trays............................................................................................................................................ 198
Paper jam in door A.........................................................................................................................................198
Paper jam in door C....................................................................................................................................... 204
Paper jam in the standard bin..................................................................................................................... 204
Paper jam in the multipurpose feeder.......................................................................................................208
Paper jam in the manual feeder..................................................................................................................209
Troubleshooting........................................................................................ 210
Print quality problems.....................................................................................................................................210
Printing problems..............................................................................................................................................211
The printer is not responding...................................................................................................................... 235
Unable to read flash drive............................................................................................................................ 236
Enabling the USB port................................................................................................................................... 236
Network connection problems.................................................................................................................... 237
Hardware options problems........................................................................................................................ 239
Issues with supplies........................................................................................................................................ 241
Paper feed problems..................................................................................................................................... 242
Color quality problems.................................................................................................................................. 246
E-mailing problems.........................................................................................................................................249
Faxing problems............................................................................................................................................. 250
Scanning problems........................................................................................................................................ 255
Contacting customer support.......................................................................................................................261
Upgrading and migrating........................................................................262
Hardware.......................................................................................................................................................... 262
Software............................................................................................................................................................ 272
Firmware............................................................................................................................................................274
Notices....................................................................................................... 276
Index...........................................................................................................293
Contents 6
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