Lexmark MC3224i - Page 207

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2 Remove the jammed paper from any of the following areas:

Note: Make sure that all paper fragments are removed.

• Fuser area

Troubleshoot a problem 207

Main Page

Table of Contents2
Safety Information6
Conventions6
Product Statements6
Learn about the Printer9
Finding Information about the Printer9
Finding the Printer Serial Number10
Printer Configurations11
Using the Control Panel13
Customizing the Home Screen13
Changing the Language of the Keyboard on the Display13
Understanding the Status of the Indicator Light14
Selecting Paper14
Paper Guidelines14
Paper Characteristics14
Storing Paper16
Supported Paper Sizes16
Supported Paper Types18
Supported Paper Weights19
Set Up, Install, and Configure20
Selecting a Location for the Printer20
Attaching Cables21
Installing Optional Trays22
Setting up and Using the Home Screen Applications23
Creating Folders24
Setting up the Printer to Fax24
Setting up Fax Using a Standard Telephone Line27
Setting up Fax in Countries or Regions with Different Telephone Wall Jacks and Plugs29
Connecting to a Distinctive Ring Service31
Configuring the E-Mail SMTP Settings32
Using the Embedded Web Server33
Yahoo! Mail39
Loading Paper and Specialty Media40
Loading the Manual Feeder43
Linking Trays44
Installing and Updating Software, Drivers, and Firmware44
Installing the Printer Software44
Installing the Fax Driver45
For Windows Users45
For Macintosh Users45
Updating Firmware46
Exporting or Importing a Configuration File46
Adding Available Options in the Print Driver47
Available Options47
Networking48
Connecting the Printer to a Wi-Fi Network49
Connecting the Printer to a Wireless Network Using Wi-Fi Protected Setup (WPS)50
Configuring Wi-Fi Direct51
Connecting Using Wi-Fi51
Deactivating the Wi-Fi Network52
Checking the Printer Connectivity52
Printing the Menu Settings Page52
Secure the Printer53
Erasing Printer Memory53
Restoring Factory Default Settings53
Statement of Volatility53
Print54
Printing from a Computer54
Printing from a Mobile Device54
Printing from a Flash Drive55
Supported Flash Drives and File Types56
File Types57
Configuring Confidential Jobs57
Using the Control Panel57
Printing Confidential and Other Held Jobs58
Printing from a Cloud Connector Profile59
Printing a Font Sample List59
Placing Separator Sheets between Copies59
Canceling a Print Job59
Adjusting Toner Darkness60
Copy61
Using the Automatic Document Feeder and Scanner Glass61
Making Copies61
Copying Photos61
Copying on Letterhead62
Copying on both Sides of the Paper62
Reducing or Enlarging Copies62
Copying Multiple Pages Onto a Single Sheet62
Collating Copies62
Copying Cards63
Creating a Copy Shortcut63
E-Mail64
Using the Automatic Document Feeder and Scanner Glass64
Sending an E-Mail64
Using a Shortcut Number64
Creating an E-Mail Shortcut65
Fax66
Using the Automatic Document Feeder and Scanner Glass66
Sending a Fax66
Using the Computer66
Scheduling a Fax67
Creating a Fax Destination Shortcut67
Changing the Fax Resolution67
Adjusting the Fax Darkness68
Printing a Fax Log68
Blocking Junk Faxes68
Holding Faxes68
Forwarding a Fax68
Scan70
Using the Automatic Document Feeder and Scanner Glass70
Scanning to a Computer70
Scanning to an FTP Server Using a Shortcut71
Scanning to a Network Folder Using a Shortcut72
Scanning to a Flash Drive72
Scanning to a Cloud Connector Profile73
Use Printer Menus74
Menu Map74
Device75
Remote Operator Panel77
Power Management80
Restore Factory Defaults81
Maintenance82
Config Menu82
Out of Service Erase86
Visible Home Screen Icons86
About this Printer86
Print87
Advanced Imaging90
Paper93
Tray Configuration93
Media Configuration93
Universal Setup93
Custom Scan Sizes94
Media Types95
Copy95
Copy Defaults95
Fax97
Fax Defaults97
Fax Mode97
Fax Send Settings99
Fax Receive Settings101
Fax Log Settings103
Speaker Settings104
Fax Server Setup105
Fax Server E-Mail Settings105
Fax Server Scan Settings106
E-Mail108
E-Mail Setup108
E-Mail Defaults109
Ftp112
USB Drive115
Flash Drive Scan115
Flash Drive Print118
Network/Ports119
Network Overview119
LPD Configuration129
Restrict External Network Access131
Security132
Login Methods132
Local Accounts133
Certificate Management133
Schedule USB Devices134
Login Restrictions134
Confidential Print Setup134
Erase Temporary Data Files135
Cloud Connector136
Reports136
Menu Settings Page136
Troubleshooting138
Maintain the Printer139
Checking the Status of Parts and Supplies139
Configuring Supply Notifications139
Setting up E-Mail Alerts139
Viewing Reports139
Ordering Parts and Supplies140
Using Genuine Lexmark Parts and Supplies140
Ordering Print Cartridges140
Ordering a Waste Toner Bottle143
Replacing Parts and Supplies143
Replacing a Print Cartridge143
Replacing the Waste Toner Bottle146
Replacing the Tray146
Replacing the Pick Tires150
Cleaning Printer Parts157
Cleaning the Scanner158
Saving Energy and Paper164
Moving the Printer to Another Location164
Shipping the Printer165
Troubleshoot a Problem166
Print Quality Problems166
Printing Problems167
Print Quality Is Poor167
Blank or White Pages167
Dark Print168
Ghost Images170
Gray or Colored Background171
Incorrect Margins172
Light Print173
Missing Colors175
Mottled Print and Dots176
Paper Curl177
Print Crooked or Skewed178
Solid Color or Black Images179
Text or Images Cut off180
Toner Easily Rubs off181
Uneven Print Density182
Horizontal Dark Lines183
Horizontal White Lines185
Vertical White Lines187
Repeating Defects188
Print Jobs Do Not Print189
Slow Printing190
Job Prints from the Wrong Tray or on the Wrong Paper192
Confidential and Other Held Documents Do Not Print192
The Printer Is Not Responding193
Unable to Read Flash Drive194
Enabling the USB Port195
Network Connection Problems195
Cannot Open Embedded Web Server195
Issues with Supplies197
Replace Cartridge, Printer Region Mismatch197
Non-Lexmark Supply197
Clearing Jams198
Avoiding Jams198
Identifying Jam Locations199
Paper Jam in the Standard bin204
Paper Jam in the Manual Feeder206
Paper Jam in Door B206
Paper Jam in the Automatic Document Feeder209
Paper Feed Problems210
Envelope Seals When Printing210
Collated Printing Does Not Work210
Tray Linking Does Not Work211
Paper Frequently Jams211
Jammed Pages Are Not Reprinted212
E-Mailing Problems212
Faxing Problems213
Caller ID Is Not Shown213
Poor Fax Print Quality217
Scanning Problems218
Partial Copies of Document or Photo220
Scan Job was Not Successful221
Poor Copy Quality222
Vertical Dark Streaks on Output When Scanning from the ADF222
Scanner Does Not Close223
Scanning Takes too Long or Freezes the Computer223
Scanner Does Not Respond224
Adjusting Scanner Registration224
Adjusting ADF Registration225
Color Quality Problems225
Modifying the Colors in Printed Output225
FAQ about Color Printing226
The Print Appears Tinted227
Contacting Customer Support227
Recycle and Dispose229
Recycling Lexmark Products229
Recycling Lexmark Packaging229
Notices230
Product Information230
Edition Notice230
Government End Users230
Licensing Notices231
Noise Emission Levels231
Waste from Electrical and Electronic Equipment (WEEE) Directive232
Energy Star234
Temperature Information234
Laser Notice234
Product Power Consumption235
Sleep Mode235
Hibernate Mode235
Notice to Users of the Canadian Telephone Network237
Notice to Users of the New Zealand Telephone Network238
Japanese Telecom Notice238
Federal Communications Commission (FCC) Compliance Information Statement242
日本の VCCI 規定243
Limited Warranty Service244
Extent of Limited Warranty245
Limitation of Liability246
Index247

Lexmark MC3224i - Page 207

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