4 Insert the tray.
5 From the printer control panel, touch to clear the message
and continue printing. For non‑touch‑screen printer models, select
Next >
> Clear the jam, press OK > .
[x]‑page jam, open tray [x]. [24y.xx]
1 Pull the tray completely out of the printer.
Note: The message on the printer display indicates the tray
where the jammed paper is located.
1
2 Firmly grasp the jammed paper on each side, and then gently pull
it out.
Note: Make sure all paper fragments are removed.
3 Insert the tray.
4 From the printer control panel, touch to clear the message
and continue printing. For non‑touch‑screen printer models, select
Next >
> Clear the jam, press OK > .
[x]‑page jam, clear manual
feeder. [25y.xx]
1 From the multipurpose feeder, firmly grasp the jammed paper on
each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
2 Flex the sheets of paper back and forth to loosen them, and then
fan them. Do not fold or crease the paper. Straighten the edges on
a level surface.
3 Reload paper into the multipurpose feeder.
Note: Make sure the paper guide lightly rests against the edge of
the paper.
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