= Supported
X = Not supported
Printer model
Message Status code Return string MS911 MX910, MX911, MX912
Intervention Required -
Defective Ink Cartridge
40021
Defective
Cartridge CMYK
2
[31]
XX
Intervention Required -
Defective Print Cartridge
40021
Defective Print
Cartridge [31]
XX
Intervention Required -
Missing Cartridge
40021
Missing
Cartridge CMYK
2
[31]
XX
Intervention Required -
Missing Printhead
40021
Missing
Printhead [31]
XX
Intervention Required -
Defective Print Cartridge
40021
Replace
defective
cartridge [31]
XX
Intervention Required -
Invalid Refill
40021
Invalid refill,
change cartridge
[31.xx]
XX
Intervention Required -
Defective Print Cartridge
40021
Replace
defective
cartridge
[31.xx]
XX
Intervention Required -
Defective Print Cartridge
40021
Replace
defective print
cartridge
[31.xx]
XX
Intervention Required -
Defective Cartridge
40021
Replace
defective
cartridge
[31.xy]
Intervention Required -
Imaging Unit Defective
40021
Replace
defective
imaging unit
[31.xy]
XX
Intervention Required -
Unsupported Cartridge
40021
Unsupported
Cartridge [32]
XX
Intervention Required -
Unsupported CMYK
2
Cartridge
40021
Unsupported
CMYK
2
Cartridge
[32]
XX
Intervention Required -
Unsupported Print
Cartridge
40021
Unsupported
Print Cartridge
[32]
XX
Intervention Required -
Unsupported Printhead
40021
Unsupported
Printhead [32]
XX
1
This message applies only to two‑line printers.
2
This message contains a subset of letters CMYK, where CMYK denotes Cyan, Magenta, Yellow, and Black cartridges, respectively.
Appendix B: PJL support 52