Name: Lexmark MX517
Brand: Lexmark
Rating: 4 (1 reviews)

Product Information2

Edition Notice2

Notices, Conventions, and Safety Information15

Change History25

General Information33

Diagnostics and Troubleshooting43

Troubleshooting Overview43
- Performing the Initial Troubleshooting Check43
- Power-On Reset (POR) Sequence44
- Using Safe Mode44
Fixing Print Quality Issues45
- Initial Print Quality Check46
- Gray Background or Toner Fog Check46
- Blank Pages Check49
- Print Is too Dark Check55
- Print Is too Light Check57
- Paper Curl Check59
- Folded or Wrinkled Paper Check61
- Solid Black Pages Check62
- Repeating Defects Check65
- Skewed Print Check66
- Streaked Vertical Lines Appear on Prints Check68
- Horizontal Light Bands Check69
- Vertical Light Bands Check71
- Vertical Dark Bands Check72
- Vertical Dark Streaks with Print Missing Check73
- White Streaks and Voided Areas Check75
- Fine Lines Are Not Printed Correctly (Speciﬁcally Chinese Characters) Check78
- Clipped Pages or Images Check79
- Compressed Images Appear on Prints Check81
- Incorrect Margins on Prints Check82
- Toner Rubs off Check83
- Toner Specks Appear on Prints Check84
Paper Jams86
- Avoiding Jams86
- Understanding Jam Messages and Locations87
- [X]-Page Jam, Open Front Door. [20Y.XX]88
- [X]-Page Jam, Clear Standard Bin. [20Y.XX]91
- [X]-Page Jam, Open Rear Door. [20Y.XX]91
- [X]-Page Jam, Remove Tray 1 to Clear Duplex. [23Y.XX]93
- [X]-Page Jam, Open Tray [X]. [24Y.XX]94
- [X]-Page Jam, Open Tray [X]. [24Y.XX]95
- [X]-Page Jam, Clear Manual Feeder. [25Y.XX]96
- [X]-Page Jam, Open Automatic Feeder Top Cover. [28Y.XX]97
- 200 Paper Jams98
- 201 Paper Jams103
- Paper Jams104
- 23Y Paper Jams106
- 241 Paper Jams107
- 242-244 Paper Jams112
- 25Y Paper Jams119
- 28Y Paper Jams120
- 29Y Paper Jams123
Understanding Printer Messages125
- Cartridge Low [88.Xy]125
- Cartridge Nearly Low [88.Xy]125
- Cartridge very Low, [X] Estimated Pages Remain [88.Xy]125
- Change [Paper Source] to [Custom String] Load [Paper Orientation]125
- Change [Paper Source] to [Custom Type Name] Load [Orientation]126
- Change [Paper Source] to [Paper Size] Load [Orientation]126
- Change [Paper Source] to [Paper Type] [Paper Size] Load [Orientation]126
- Close Flatbed Cover and Load Originals if Restarting Job [2Yy.XX]126
- Close Door126
- Conﬁguration Change, some Held Jobs Were Not Restored [57]127
- Complex Page, some Data May Not Have Printed [39]127
Defective Flash Detected [51]127
Disk Must be Formatted for Use in this Device127
Error Reading USB Drive. Remove USB127
Error Reading USB Hub. Remove Hub127
Fax Partition Inoperative. Contact System Administrator128
Fax Server 'To Format' Not Set Up. Contact System Administrator128
Fax Station Name Not Set Up. Contact System Administrator128
Fax Station Number Not Set Up. Contact System Administrator128
Imaging Unit Low [84.Xy]128
Imaging Unit Nearly Low [84.Xy]128
Imaging Unit very Low, [X] Estimated Pages Remain [84.Xy]129
Incorrect Paper Size, Open [Paper Source] [34]129
Insufficient Memory, some Held Jobs Were Deleted [37]129
Insufficient Memory, some Held Jobs will Not be Restored [37]129
Insufficient Memory for Flash Memory Defragment Operation [37]129
Insufficient Memory to Collate Job [37]130
Insufficient Memory to Support Resource Save Feature [35]130
Load Manual Feeder with [Custom String] [Paper Orientation]130
Load Manual Feeder with [Custom Type Name] [Paper Orientation]130
Load Manual Feeder with [Paper Size] [Paper Orientation]130
Load Manual Feeder with [Paper Type] [Paper Size] [Paper Orientation]131
Load [Paper Source] with [Custom String] [Paper Orientation]131
Load [Paper Source] with [Custom Type Name] [Paper Orientation]131
Load [Paper Source] with [Paper Size] [Paper Orientation]132
Load [Paper Source] with [Paper Type] [Paper Size] [Paper Orientation]132
Maintenance Kit Low [80.Xy]132
Maintenance Kit Nearly Low [80.Xy]132
Maintenance Kit very Low, [X] Estimated Pages Remain [80.Xy]132
Memory Full [38]133
Memory Full, Cannot Print Faxes133
Memory Full, Cannot Send Faxes133
Network [X] Software Error [54]133
No Analog Phone Line Connected to Modem, Fax Is Disabled133
Non-Lexmark [Supply Type], See User's Guide [33.Xy]133
Not Enough Free Space in Flash Memory for Resources [52]134
Printer Had to Restart. Last Job May be Incomplete134
Reinstall Defective or Unresponsive Cartridge [31.Xy]134
Reinstall Missing or Unresponsive Cartridge [31.Xy]135
Remove Paper from Standard Output bin135
Replace All Originals if Restarting Job135
Replace Cartridge, 0 Estimated Pages Remain [88.Xy]135
Replace Cartridge, Printer Region Mismatch [42.Xy]135
Replace Defective Imaging Unit [31.Xy]136
Replace Jammed Originals if Restarting Job136
Replace Imaging Unit, 0 Estimated Pages Remain [84.Xy]136
- Replace Maintenance Kit, 0 Estimated Pages Remain [80.Xy]137
- Reinstall Missing or Unresponsive Imaging Unit [31.Xy]137
- Replace Unsupported Cartridge [32.Xy]137
- Replace Unsupported Imaging Unit [32.Xy]137
- Restore Held Jobs137
- Scanner Automatic Feeder Cover Open137
- Scanner Disabled by Admin [840.01]138
- Scanner Disabled. Contact System Administrator if Problem Persists. [840.02]138
- Scanner Jam, Remove All Originals from the Scanner [2Yy.XX]138
- Scanner Jam, Remove Jammed Originals from the Scanner [2Yy.XX]138
- Serial Option [X] Error [54]138
- SMTP Server Not Set Up. Contact System Administrator138
- Some Held Jobs Were Not Restored138
- Standard Network Software Error [54]139
- Standard USB Port Disabled [56]139
- Supply Needed to Complete Job139
- Too Many Flash Options Installed [58]139
- Too Many Trays Attached [58]139
- Unformatted Flash Detected [53]140
- Weblink Server Not Set Up. Contact System Administrator140
- User Attendance Messages140
  - User Attendance Messages (0-99.99)140
  - Unresponsive Toner Cartridge Service Check143
  - Unsupported Toner Cartridge Service Check143
  - Printer/Cartridge Mismatch Service Check144
  - Unsupported Imaging Unit Service Check144
  - Imaging Unit Smart Chip Contact Service Check145
  - Toner Smart Chip Compatibility Service Check145
  - Imaging Chip Compatibility Service Check146
  - Media Size Mismatch Service Check146
  - Supplies Mismatch Service Check147
  - Flash Full Service Check148
  - Maintenance Kit Service Check148
  - Insufficient Memory Service Check148
  - Imaging Unit Low Service Check149
  - Toner Cartridge Low Service Check149
- Printer Hardware Errors150
  - 111 Errors150
  - 121 Errors154
  - 126 Errors156
  - 132 Errors157
  - 133 Errors158
  - 140 Errors159
  - 146 Errors160
  - Errors162
  - Procedure before Starting the 9Yy Service Checks163
  - 900 Errors165
  - 912 Errors170
  - 94Y Errors170
  - 959 Errors173
  - 96Y Errors174
  - 97Y Errors175
  - 98Y Errors176
  - 99Y Errors177
- Adf/Scanner Hardware Errors178
  - 8Yy Error Messages178
  - Scanner Disabled Error Service Check179
  - Scanner Carriage Failure Service Check180
  - ADF Service Check181
  - Scanner Conﬁguration Error Service Check182
  - Scan/Fax/Copy Symptoms182
  - Black or Blank Page Copy Service Check183
  - CCD Service Check184
  - Flatbed Motor Service Check184
  - Flatbed Home Position Service Check185
  - ADF Rattling Noise Service Check186
  - Flatbed Legal Scan Service Check186
  - ADF Streak Service Check187
  - ADF Feed Errors Service Check187
  - ADF Duplex Failure Service Check188
  - Modem/Fax Card Service Check189
  - Blank Spaces on Incoming Fax Service Check190
  - Stretched Words on Incoming Fax Service Check190
  - Fax Reception Service Check191
  - Fax Transmission Service Check192
  - Fax Error Log Codes195
  - Escalating a Fax Issue to Second-Level Support198
- Input Option Hardware Errors200
  - 321-344 Errors200
- Other Symptoms204
  - Base Printer Symptoms204
  - Dead Machine Service Check205
  - Controller Board Service Check206
  - Control Panel Service Check207
  - Control Panel Button Service Check208
  - USB Print Service Check209
  - Front Door Not Closed Service Check210
  - Network Service Check211

Service Menus215

Parts Removal255

Component Locations409

Maintenance419

Parts Catalog424

Printer Speciﬁcations463

Options and Features469

Theory of Operation471

Brand	Lexmark
Model	MX517
Category	All in One Printer
Language	English

Lexmark MX517 Service Manual

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