Lexmark T420 - Page 2

Clearing jams
To clear the Paper Jam error light and resume printing, you must
remove all jams and press Continue.
The following table may help you locate the jam based on the jam light
sequence. However, you still have to check each possible jam area to
find all the jams.
Jam light sequences
Jams under the print cartridge or in the fuser
1 Open the upper front door using the finger grips.
2 Remove the print cartridge.
CAUTION! The rear portion of the inside of the printer may
be hot.
Warning! Do not touch the photoconductor drum on the
bottom of the print cartridge.
3 Remove any jams.
4 Reinstall the print cartridge.
5 Close the upper front door.
Jams behind the rear output bin door
1 Open the rear output bin door.
2 Remove any jams.
You may have to remove the print cartridge to clear a jam in this
area.
3 Close the rear output bin door.
Jams in a tray
1 Gently open the tray until you can see the jam.
2 Remove any jams.
If you see any print media above the metal stop, completely
remove the tray. Press down on the print media to lock the metal
plate below it into place. Reposition the print media under the
metal stop.
3 Reinstall the tray.
Jams under the printer
Print media can jam under the printer and above tray 1 when the
duplex function is in use. To clear this type of jam:
1 Completely remove tray 1.
2 Press down the green lever on the left under the printer.
3 Remove any jams.
4 Grasp the tab on the rear door and pull the door open.
5 Press down the green lever on the right under the printer.
6 Remove any jams.
7 Close the rear door, and then reinstall the tray.
Jams in the standard output bin or
multipurpose feeder
Remove any jams from these areas.
If you need more information
• Refer to the Setup Guide or the Publications CD for information
about using and maintaining your printer.
• Contact your administrator or Help desk if you have questions
about network printing.
Light sequence Meaning
• Ready/Data on
• Paper Jam on
• Press Continue
on
Input jam—see:
• “Jams under the print cartridge or in the
fuser”
• “Jams in a tray”
• Toner Low
on
• Paper Jam on
• Press Continue on
Exit jam—see:
• “Jams under the print cartridge or in the
fuser”
• “Jams behind the rear output bin door”
• Toner Low blinks
• Paper Jam
on
• Press Continue
on
Duplex jam—see:
“Jams under the printer”
• Ready/Data blinks
• Paper Jam
on
• Press Continue on
Multipurpose feeder jam:
• Remove any jams in the multipurpose
feeder.
• Make sure any print media in the
multipurpose feeder is loaded correctly.
Finger grips