Lexmark XC4352 - Page 279

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Action Yes No

Step 1

a Make sure to remove all the packing material in the following

areas:

• Inside the printer

• Toner cartridges and imaging unit

b Print the document.

Is the print light?

Go to step 2. The problem is

solved.

Troubleshoot a problem 279

Main Page

Table of Contents2
Safety Information6
Conventions6
Product Statements6
Learn about the Printer9
Finding Information about the Printer9
Finding the Printer Serial Number10
Printer Configurations10
Using the Control Panel11
Understanding the Status of the Indicator Light12
Selecting Paper12
Set Up, Install, and Configure20
Selecting a Location for the Printer20
Attaching Cables21
Setting up and Using the Home Screen Applications22
Setting up and Using the Accessibility Features28
Setting up the Printer to Fax33
Configuring the E-Mail SMTP Settings40
Loading Paper and Specialty Media48
Installing and Updating Software, Drivers, and Firmware54
Installing Hardware Options57
Networking96
Setting up Serial Printing (Windows Only)99
Secure the Printer100
Locating the Security Slot100
Erasing Printer Memory100
Erasing Printer Storage Drive100
Restoring Factory Default Settings101
Statement of Volatility101
Print102
Printing from a Computer102
Printing from a Mobile Device102
Printing from a Flash Drive104
Supported Flash Drives and File Types105
Configuring Confidential Jobs105
Printing Confidential and Other Held Jobs106
Printing a Font Sample List107
Printing a Directory List107
Placing Separator Sheets between Copies107
Canceling a Print Job107
Adjusting Toner Darkness107
Copy108
Using the Automatic Document Feeder and Scanner Glass108
Making Copies108
Copying Photos108
Copying on Letterhead109
Copying on both Sides of the Paper109
Reducing or Enlarging Copies109
Collating Copies109
Placing Separator Sheets between Copies109
Copying Multiple Pages Onto a Single Sheet110
Copying Cards110
Creating a Copy Shortcut110
E-Mail111
Using the Automatic Document Feeder and Scanner Glass111
Sending an E-Mail111
Creating an E-Mail Shortcut111
Fax112
Using the Automatic Document Feeder and Scanner Glass112
Sending a Fax112
Scheduling a Fax113
Creating a Fax Destination Shortcut113
Changing the Fax Resolution113
Adjusting the Fax Darkness113
Printing a Fax Log114
Blocking Junk Faxes114
Holding Faxes114
Forwarding a Fax114
Scan116
Using the Automatic Document Feeder and Scanner Glass116
Scanning to a Computer116
Scanning to an FTP Server117
Creating an FTP Shortcut117
Scanning to a Network Folder118
Creating a Network Folder Shortcut118
Scanning to a Flash Drive119
Use Printer Menus120
Menu Map120
Device121
Print137
Paper145
Copy148
Fax151
E-Mail167
Ftp173
USB Drive177
Network/Ports182
Security195
Cloud Services203
Reports203
Troubleshooting205
Printing the Menu Settings Page205
Maintain the Printer206
Checking the Status of Parts and Supplies206
Configuring Supply Notifications206
Setting up E-Mail Alerts206
Viewing Reports207
Ordering Parts and Supplies207
Replacing Parts and Supplies210
Cleaning Printer Parts248
Saving Energy and Paper260
Moving the Printer to Another Location260
Shipping the Printer261
Troubleshoot a Problem262
Print Quality Problems262
Printer Error Codes263
Printing Problems272
The Printer Is Not Responding303
Unable to Read Flash Drive304
Enabling the USB Port305
Clearing Jams305
Network Connection Problems315
Hardware Options Problems317
Issues with Supplies320
Paper Feed Problems321
E-Mailing Problems324
Faxing Problems325
Scanning Problems330
Color Quality Problems337
Contacting Customer Support339
Recycle and Dispose340
Recycling Lexmark Products340
Recycling Lexmark Packaging340
Notices341
Index356

Lexmark XC4352 - Page 279

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