WARRANTY
In the United States, U.S.
Territories and Canada
To obtain warranty service in the
United States, U.S. territories or
Canada, take your vehicle to an
authorized Lexus dealership. If your
vehicle cannot be driven, contact
your nearest Lexus dealership for
towing assistance. You do not have
to pay for towing to the nearest Lexus
dealership if your vehicle is inoperable
due to failure of a warranted part.
Outside the United States,
U.S. Territories and Canada
If you are using your vehicle outside
the United States, U.S. territories
and Canada and need warranty
service, contact a local Lexus
dealership. Please note, however,
that your vehicle may not be repaired
free of charge because the local Lexus
distributor may have no obligation
to provide warranty service for your
vehicle, and/or your vehicle may
not comply with local regulatory or
environmental requirements.
Lexus recommends having
maintenance and repairs for
your vehicle performed by an
authorized Lexus dealership.
To locate your nearest authorized
Lexus dealership, log on to
www.lexus.com or contact
Lexus Customer Satisfaction
at (800) 255-3987.
Maintenance and repairs not
performed by an authorized Lexus
dealership should be performed
by a qualified technician following
procedures in Lexus service and
repair publications.
If your vehicle is inoperable or unsafe to
drive and there is no Lexus dealership
reasonably available to make repairs,
you may perform the repairs yourself
or have them performed by another
automotive service provider. Lexus
will reimburse you for any of the
repairs that are covered by warranty.
To receive reimbursement, present to
an authorized Lexus dealership your
paid repair invoices and any parts
that were removed from the vehicle.
You will be reimbursed for
EMERGENCY REPAIRS
BY GEOGRAPHIC
REGION
OBTAINING WARRANTY SERVICE
37Your Responsibilities
14-TCS-08545_LexusWSG_NX200t_GUTS_2_0F_lm.indd 37 12/18/14 6:29 PM
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