LG 16Z90Q Series - Battery Management and Troubleshooting; Guide on Battery Usage; Built-in Battery Pack Notes; Troubleshooting Windows Functions

5 Pre-Tech Support Checklist
ENGLISH
Pre-Tech Support Checklist
Troubleshooting
If the following symptoms appear while using the product, check again.
It may not be a malfunction.
Symptom Cause and Solution
Some of the
Windows functions
do not work
normally or are not
supported.
• Depending on the product, some of the Windows
functions may not be supported and you may need
to purchase separate hardware, drivers or software
to use these functions. In addition, you may need to
also update the BIOS. The Auto Update function of
Windows is always activated. Updating Windows
may incur Internet usage fees as well as additional
system requirements for the storage device or
the hardware. For more information, refer to the
website https://www.microsoft.com.
Part of LG Software
is not installed.
• The UWP app provided by LG Electronics can only
be installed through the Microsoft Store. Access the
Microsoft Store and search for the app to install it.
For more information on the app, refer to
LG Easy Guide of the LG PC Manuals.
Guide on Battery Usage
When the PC is not used for an
extended period of time, keep
the battery level at 50 % to
increase the battery lifespan.
Use the Extend Battery Life
function in the LG Smart
Assistant. You can limit
the battery charge to 80 %
of the maximum charging
capacity to increase the
battery lifespan.
To increase battery lifespan,
use the battery for a while
before charging it rather
than keeping the battery
completely charged.
If you don’t use the product
for a long time with the
battery completely charged,
the battery lifespan may
decrease.
NOTE
• This product has a built-in battery pack. After purchasing your PC, be sure to
charge the battery pack completely before using it for the first time.
- Batteries are consumable items that gradually lose battery life when they are
used for long periods.
- The internal battery cannot arbitrarily be removed or replaced. Removing it may
void the warranty.
- If you need to remove or replace the battery, please visit a designated service
center.
- We charge a fee for removing or replacing the battery.