What to do if my LG 27HJ712C-W.AEK shows "Unrecognized monitor, Plug and Play (VESA DDC) monitor found" message?
Be sure to install the display driver from the display driver CD (or diskette) that comes with your display. Or, you can also download the driver from our web site: http://www.lg.com. Make sure to check if the graphics card supports Plug and Play function.
What to do if the screen display is unstable and shaky on my LG Monitor?
If your LG Monitor's screen display is unstable, shaky, or images leave shadow trails, and the resolution is set to HDMI 1080i 60/50 Hz (interlaced), the screen may be flickering. Try changing the resolution to 1080p or the recommended resolution.
How to fix no sound from headphone port or speaker of LG 27HJ712C-W.AEK?
If there is no sound from the headphone port or speaker of your LG Monitor, first try increasing the volume using the button on the monitor. If that doesn't work, set the audio output of your PC to the monitor you are using. In Microsoft Windows, go to Control Panel > Hardware and Sound > Sound and set the monitor as the default device.
What to do if there is no sound from the headphone port or speaker of my LG 27HJ712C-W.AEK?
If there is no sound from the headphone port or speaker of your LG Monitor, try the following: * Increase the volume using the button on the monitor. * Set the audio output of the PC to the monitor you are using. On Microsoft Windows, go to Control Panel > Hardware and Sound > Sound > set the monitor as default device. (The settings may differ depending on the operating system you use.)
What to do if my LG 27HJ712C-W.AEK screen display is unstable and shaky?
If your LG Monitor's screen display is unstable and shaky, and the selected resolution is HDMI 1080i 60/50 Hz (interlaced), change the resolution to 1080p or the recommended resolution.
What to do if the display color on my LG Monitor is abnormal?
If the display color on your LG Monitor is abnormal, set the color to 24 bit (true color) or higher by going to Control Panel > Display > Settings > Color Quality in Windows. Check the signal cable connection, reconnect it, or reinsert the PC's graphics card. Note that sometimes this is not an error and is unrelated to the monitor's performance.
How to fix unstable and shaky screen display or shadow trails on my LG 27HJ712C-W.AEK?
If your LG Monitor's screen display is unstable, shaky, or images leave shadow trails, and the selected resolution is HDMI 1080i 60/50 Hz (interlaced), the screen may be flickering. Try changing the resolution to 1080p or the recommended resolution.
What to do if the screen retains an image on my LG 27HJ712C-W.AEK?
If your LG Monitor screen retains an image, it may be due to displaying a still image for a prolonged time, which can cause damage. To extend the monitor's lifetime, use a screensaver.
Why is my LG Monitor screen display unstable and shaky?
If your LG Monitor's screen display is unstable, shaky, or images leave shadow trails, and the selected resolution is HDMI 1080i 60/50 Hz (interlaced), the screen may be flickering. Change the resolution to 1080p or the recommended resolution.
How to fix an LG 27HJ712C-W.AEK Monitor when nothing is displayed on the screen?
If nothing is displayed on your LG monitor, try these steps: Ensure the power cord is correctly plugged into the outlet, check the power cable connection and press the power button. Also, verify that the connected input is enabled via Menu > Quick Settings > Input. If the monitor is in sleep mode, move the mouse or press a key. Confirm that your computer is turned on. If the signals from the PC are out of the monitor's frequency range, see the Product Specification section of this manual to set the appropriate frequency. Finally, check the cable and reconnect it.
General| Screen Size | 27 inches |
|---|---|
| Panel Type | IPS |
| Aspect Ratio | 16:9 |
| Refresh Rate | 60 Hz |
| Response Time | 5 ms (GtG) |
| Brightness | 350 cd/m² |
| Contrast Ratio | 1000:1 |
| VESA Mount | 100 x 100 mm |
| Color Gamut | sRGB 99% |
| Viewing Angle | 178°/178° |
| Connectivity | HDMI, DisplayPort |
| Stand Adjustments | Tilt, Height |
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