LG 32QK500-C User Manual (English)

Questions and Answers:

D
Deborah MarksJul 29, 2025
How to fix LG 32QK500-C Monitor when nothing is displayed on the screen?
- J
  Jenna BaileyJul 29, 2025
  If nothing is displayed on your LG Monitor, ensure the power cord is securely plugged into the outlet and that you're using the adapter provided with the monitor. Also, verify the power cable connection and press the power button. Check that the connected input is enabled in the monitor's settings under [Settings] [Input]. If the issue persists, the signals from your PC's graphics card might be outside the monitor's frequency range; refer to the Product Specification section of the manual to set the appropriate frequency. Finally, check the signal cable between the PC and the monitor to ensure it is properly connected.
J
Jessica BatesAug 4, 2025
What to do if my LG 32QK500-C displays images without sound?
- N
  Nicole SmithAug 4, 2025
  If images are displayed on your LG Monitor without sound, first check that the headphone port connections are properly made. Then, try increasing the volume using the joystick. Finally, ensure that the audio output of your PC is set to the monitor you are using. Note that the settings may differ depending on your operating system.
E
Eric OconnorAug 10, 2025
Why is my LG 32QK500-C Monitor screen shaky and unstable?
- B
  bkramerAug 10, 2025
  If your LG Monitor's screen display is unstable or images leave shadow trails, and if the resolution is set to HDMI 1080i 60/50 Hz (interlaced), try changing it to 1080p or the recommended resolution. Also, ensure your graphics card is set to the recommended (optimal) resolution to avoid blurred text, a dimmed screen, a truncated display area, or misalignment. Displaying a still image for a prolonged time may cause damage to the screen, resulting in the retention of the image. To extend the lifetime of the monitor, use a screensaver.
A
alvarezjasonAug 16, 2025
Why does my LG 32QK500-C say "Unrecognized monitor, Plug and Play (VESA DDC) monitor found"?
- M
  michaelmillerAug 16, 2025
  If you see an "Unrecognized monitor, Plug and Play (VESA DDC) monitor found" message on your LG Monitor, install the display driver from the CD (or diskette) that came with the display. Alternatively, download the driver from the LG website. Also, ensure that your graphics card supports the Plug and Play function.
T
Traci LeeAug 22, 2025
How to unlock the menu on my LG 32QK500-C Monitor?
- E
  Ernest PachecoAug 22, 2025
  If some functions are unavailable when you press the Menu button on your LG Monitor, the OSD might be locked. To unlock it, disable [OSD Lock] in [General].

LG 32QK500-C Specifications

General

Brand	LG
Model	32QK500-C
Category	Monitor
Language	English

Summary

LICENSE

Information regarding product licenses.

ASSEMBLING AND PREPARING

CAUTION

Important safety precautions for assembly.

NOTE

General notes and disclaimers for assembly.

Supported Drivers and Software

Information on recommended drivers and software.

Product and Button Description

Power LED

Description of the monitor's power indicator.

How to Use the Joystick Button

Instructions on operating the monitor with the joystick.

Basic Functions

Power on/off

Procedure for turning the monitor on and off.

Volume control

Method for adjusting the monitor's volume.

Menus / Settings

Accessing and navigating the monitor's menu and settings.

Moving and Lifting the Monitor

CAUTION

Precautions to prevent injury or damage when moving.

Installing on a Table

CAUTION

Safety warnings for table installation.

Adjusting the Angle

WARNING

Warning regarding finger safety during angle adjustment.

Installing the Wall Mount Plate

CAUTION

Safety caution for removing the stand base.

NOTE

Information regarding wall mount plate purchase and installation.

Installing on the Wall

NOTE

Notes on wall mounting specifications and screw usage.

CAUTION

USING THE MONITOR

CAUTION

Precautions for screen display and power connection.

Connecting to a PC

Instructions for connecting the monitor to a PC.

HDMI Connection

Details on transmitting video and audio via HDMI.

DisplayPort Connection

Details on transmitting video and audio via DisplayPort.

Connecting Headphones

Instructions for connecting headphones to the monitor.

USER SETTINGS

NOTE

Note on potential OSD differences.

Activating the Main Menu

Procedure for accessing and navigating the main menu.

Main Menu Features

Customizing settings

[Quick Settings]

Accessing and adjusting quick settings like brightness and volume.

[Input]

[Input List]

Selecting the input source for the monitor.

[Aspect Ratio]

Adjusting the screen's aspect ratio.

[Picture]

[Picture Mode]

Selecting predefined picture modes for different content.

[Picture Adjust]

Detailed adjustments for brightness, contrast, sharpness, and black level.

[Settings] > [Picture]

[Response Time]

Adjusting response time for motion clarity.

[FreeSync]

Enabling or disabling AMD FreeSync for smoother gameplay.

[Black Stabilizer]

Adjusting contrast for better visibility in dark scenes.

[Cross Hair]

Enabling an on-screen crosshair for gaming.

[Settings] > [Picture]

[Gamma]

Adjusting gamma settings to control image brightness.

[Color Temp]

Selecting screen color temperature (Warm, Medium, Cool).

[Red/Green/Blue]

Customizing picture color using red, green, and blue.

[Six Color]

Adjusting hue and saturation for six specific colors.

Hue

Adjusting the tone of screen colors.

Saturation

Adjusting the saturation of screen colors.

[Picture Reset]

Option to reset picture settings to default.

[General]

[Language]

Setting the menu screen language.

[SMART ENERGY SAVING]

Features for conserving energy using luminance compensation.

[Power LED]

Settings for the power LED indicator.

[Automatic Standby]

Feature to automatically turn off the monitor after inactivity.

[Settings] > [General]

[OSD Lock]

Feature to disable or enable OSD menu adjustments.

[Information]

Displays monitor model, power time, and serial number.

[Reset]

Option to reset all settings to default.

TROUBLESHOOTING

Nothing is displayed on the screen.

Troubleshooting steps for a blank screen.

Screen display is unstable and shaky. / Images displayed on the monitor leave shadow trails.

Troubleshooting unstable or shaky screen display.

Did you select the appropriate resolution?

Checking if the correct screen resolution is selected.

Does image sticking occur even when the monitor is turned off?

Troubleshooting image sticking issues.

Are there spots on the screen?

Information about pixel spots on an LCD screen.

Some features are disabled.

Are some functions not available when you press the Menu button?

Troubleshooting unavailable menu functions.

Do you see an "Unrecognized monitor, Plug and Play (VESA DDC) monitor found" message?

Have you installed the display driver?

Ensuring the display driver is correctly installed.

No sound from the headphone port.

Are images displayed without sound?

Steps to resolve no sound issues.

PRODUCT SPECIFICATION

Factory Support Mode

IMPORTANT PRECAUTIONS

On Safety

Essential safety guidelines for operating the display.

Do not Open the Display:

Warning against opening the display due to high voltage.

To Avoid Personal Injury :

Precautions to prevent personal injury during use.

To Prevent Fire or Hazards:

Precautions to prevent fire hazards and other dangers.

IMPORTANT PRECAUTIONS

On Installation

Guidelines for safe and proper monitor installation.

Precautions to the AC Adapter and Power

Safety precautions for using the AC adapter and power.

IMPORTANT PRECAUTIONS

On Cleaning

Instructions for safely cleaning the monitor.

On Repacking

Recommendations for repacking the monitor.

On Disposal(Only, LCD Monitor with Hg lamp)

Disposal guidelines for LCD monitors containing mercury.

DDC(Display Data Channel)

DDC protocol

Details on DDC communication protocols (DDC1/DDC2B, DDC 2AB/DDC2B+/DDC2Bi).

Note

Note regarding PC support for DDC functions.

E-DDC (Enhanced DDC)

Energy Saving Design

Mode

Description of different operating modes (On, Sleep, Off).

Note

Note on energy saving feature compatibility.

Energy saving Design

Notes

Additional notes on energy saving features.

Service

When :

Conditions requiring professional servicing.

NOTE:

Warning against self-servicing due to high voltage.

FCC COMPLIANCE STATEMENT

Caution:

Caution against unauthorized modifications to the device.

INFORMATION FOR ENVIRONMENTAL PRESERVATION

Information for Environmental Preservation

LG's commitment to environmental preservation and eco-friendly products.

Information for recycling

Guidelines for proper recycling of the product and its components.

VCCI (for Japan)

NOM MARK (Mexico only)

UKRAINE only

GREEN MARK (for Japan)

CU CONFORMITY NOTICE (EURASIAN CUSTOMS UNION ONLY)

WEEE

Disposal of your old appliance

Guidelines for the proper disposal of electrical and electronic waste.

INDIA ONLY

Disposal of your old appliance (as per e-waste Rules)

Disposal guidelines for old appliances in India according to e-waste rules.

WIRELESS

For USA

FCC compliance and RF exposure information for the USA.

FCC Compliance Statement

Statement of compliance with FCC regulations.

FCC Radio Frequency Interference Requirements (for UNII devices)

RF interference requirements for UNII devices.

FCC RF Radiation Exposure Statement

RF exposure limits and compliance for the USA.

For CANADA (Pour le Canada)

Industry Canada compliance and RF exposure information for Canada.

Industry Canada Statement

Statement of compliance with Industry Canada regulations.

IC Radiation Exposure Statement

RF exposure limits and compliance for Canada.

RSS-247 Requirement

Australia

Japan

VCCI (for Japan)

Taiwan

NCC Statement

NCC compliance statement for Taiwan.

Korea

Russia / Kazakhstan

Related product manuals

LG 32QK500-C User Manual

Table of Contents

Questions and Answers:

LG 32QK500-C Specifications

Summary

LICENSE

LICENSE

ASSEMBLING AND PREPARING

CAUTION

NOTE

Supported Drivers and Software

Product and Button Description

Power LED

How to Use the Joystick Button

Basic Functions

Power on/off

Volume control

Menus / Settings

Moving and Lifting the Monitor

CAUTION

Installing on a Table

CAUTION

Adjusting the Angle

WARNING

Installing the Wall Mount Plate

CAUTION

NOTE

Installing on the Wall

NOTE

CAUTION

USING THE MONITOR

CAUTION

Connecting to a PC

HDMI Connection

DisplayPort Connection

Connecting Headphones

USER SETTINGS

NOTE

Activating the Main Menu

Main Menu Features

Customizing settings

[Quick Settings]

[Input]

[Input List]

[Aspect Ratio]

[Picture]

[Picture Mode]

[Picture Adjust]

[Settings] > [Picture]

[Response Time]

[FreeSync]

[Black Stabilizer]

[Cross Hair]

[Settings] > [Picture]

[Gamma]

[Color Temp]

[Red/Green/Blue]

[Six Color]

Hue

Saturation

[Picture Reset]

[General]

[Language]

[SMART ENERGY SAVING]

[Power LED]

[Automatic Standby]

[Settings] > [General]

[OSD Lock]

[Information]

[Reset]

TROUBLESHOOTING

Nothing is displayed on the screen.

Screen display is unstable and shaky. / Images displayed on the monitor leave shadow trails.

Did you select the appropriate resolution?

Does image sticking occur even when the monitor is turned off?

Are there spots on the screen?

Some features are disabled.

Are some functions not available when you press the Menu button?

Do you see an "Unrecognized monitor, Plug and Play (VESA DDC) monitor found" message?

Have you installed the display driver?