Why is the screen’s brightness dark on my LG Digital Signage?
If the screen of your LG Digital Signage appears dark, try adjusting the brightness and contrast settings first. If that doesn't help, the backlight may need repair. Also, make sure to periodically clean the heat exchanger or filter in the enclosure.
What to do if my LG 32TNF5J-B.AUS power suddenly turned off?
If your LG Digital Signage suddenly turned off, consider the following: * Check if the auto-off function is enabled in the time-related settings. * Ensure the power cord is properly connected, and the power source is adequately supplied. * Review the power control settings. * If the internal temperature of the enclosure rises, the power may shut down; clean the heat exchanger or filter periodically. * Verify the fan is working correctly. * Check the fan status in (SETTINGS) [General] [System Information] [Fan Status].
What to do if touch does not respond on LG Digital Signage?
If the touch function isn't responding on your LG Digital Signage, try these steps: * If the USB cable between PC and product is not connected, remove the USB cable and connect it again after 10 seconds. * Ensure your PC’s power cord is firmly plugged into a power outlet and restart your PC. * If the system is down due to an unstable network, reconnect the LAN cable or restart your PC. * If your PC and product are not connected using a signal cable, check the signal cable connection. * If the product is powered off, check the product power. * Always connect the power cord to a grounded outlet. * Check if the screen is currently on. * A break or touch error may occur as below case.
Why does an after-image appear on my LG 32TNF5J-B.AUS when turned off?
If an after-image appears when your LG Digital Signage is turned off, use the screen-saver function. This is normal for display products.
Why did my LG 32TNF5J-B.AUS Digital Signage power suddenly turn off?
If your LG Digital Signage suddenly turned off, check if the auto-off function is activated in the time-related settings. Ensure the power cord is properly connected to a functioning power source. Review the power control settings and periodically clean the heat exchanger or filter. You can also view the fan status in (SETTINGS) [General] [System Information] [Fan Status].
What does ‘Unknown Product’ mean on LG 32TNF5J-B.AUS Digital Signage?
If the ‘Unknown Product’ message appears when your LG Digital Signage is connected, check if the driver of your PC (graphics card) has been installed. Also, verify if the plug and play function is supported by the PC (graphics card) user manual.
How to fix PC BIOS configuration screen not displayed correctly on LG 32TNF5J-B.AUS Digital Signage?
On some PCs, the BIOS configuration screen may not display correctly because the atypical aspect ratio is not supported before the graphics card driver is configured. To access the PC BIOS configuration screen, please connect a standard aspect ratio (4:3 or 16:9) monitor, then perform the BIOS configuration.
How to correct touch location on LG Digital Signage?
If the location of a touch does not correspond to the touch coordinates on your LG Digital Signage, this may occur when the touch screen is not calibrated properly. Change your tablet PC settings.
Why is multi-touch not responding on my LG Digital Signage?
If multi-touch is not responding on your LG Digital Signage, make sure that you are using content that supports multi-touch points. If the content supports multi-touch, remove the USB cable and reconnect it after 10 seconds. You can also try running the content again or restarting your PC.
How to resolve unstable or mono-colored screen on LG Digital Signage?
To resolve an unstable or mono-colored screen on your LG Digital Signage, check the connection status of the signal cable. Or, re-insert the PC graphics card.
General| Brand | LG |
|---|---|
| Model | 32TNF5J-B.AUS |
| Category | Digital Signage |
| Language | English |
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