To Next PageTo Next PageWhat to do if the operation does not work normally on my LG 49SM5KB?
If the operation of your LG Digital Signage isn't working correctly: * Check if the Timer is set. * Review the power control settings to ensure power hasn't been interrupted.
Why no image is displayed on my LG 49SM5KB Digital Signage?
If no image is displayed on your LG Digital Signage, make sure the power cord is correctly plugged into the power outlet. Also, check the signal cable between the PC and the product to ensure it's properly connected. Verify that the input signal is selected correctly by pressing the INPUT menu on the remote control. If the signal from the PC is out of the vertical or horizontal frequency range, adjust the frequency range by referring to the Specifications; the maximum resolution is 1920 x 1080 (60 Hz).
What to do if the screen color is abnormal on my LG Digital Signage?
If the screen color appears abnormal on your LG Digital Signage, set the number of colors to more than 24 bits (true color) via Control Panel - Display - Settings - Color Table in Windows. Check the connection status of the signal cable, and try re-inserting the PC graphic card. Note that several pixels (red, green, white, or black) may appear, which is normal for LCD panels and not a malfunction.
What to do if the audio function does not work on my LG Digital Signage?
If the audio function is not working on your LG Digital Signage, check if the audio cable is properly connected. Adjust the volume and ensure the sound is set correctly. Try selecting the appropriate equalizer sound and adjusting the volume again.
Why does the screen image look abnormal on my LG 49SM5KB?
If the screen image looks abnormal on your LG Digital Signage, check if the graphic card resolution and frequency are supported by the product. If the frequency is out of range, set to the recommended resolution in the Control Panel Display Setting menu. Also, ensure the proper input signal is connected to the signal port by connecting the signal cable that matches the source input signal.
Why after-image appears on the LG 49SM5KB Digital Signage?
If an after-image appears on your LG Digital Signage, and you've been using a fixed image for a long time, the pixels may be damaged; use the screen-saver function to prevent this. Also, when a dark image is displayed after an image with high contrast, it may cause image sticking, which is normal for LCD screen products.
What to do if the 'Unknown Product' message appears when connecting my LG Digital Signage?
If the 'Unknown Product' message appears when connecting your LG Digital Signage, check if the Plug and Play function is supported by referring to the graphic card user manual.
Why is no image displayed on my LG 49SM5KB?
There might be several reasons why your LG Digital Signage isn't displaying an image: * Ensure the power cord is correctly plugged into the power outlet. * The signal cable between your PC and the signage might not be connected properly. Check the signal cable and access the input menu to verify the input signal. * The signal from your PC's graphic card may be outside the product's vertical or horizontal frequency range. Adjust the frequency range according to the specifications, noting that the maximum resolution is 1920 x 1080 (60 Hz).
Why does the audio function not work on my LG Digital Signage?
If the audio function on your LG Digital Signage isn't working, consider these points: * Ensure the audio cable is properly connected. * Adjust the volume settings. * Verify that the sound is set up correctly. * Select an appropriate equalizer sound.
Why does after-image appear on my LG 49SM5KB?
An after-image may appear on your LG Digital Signage due to these reasons: * Using a fixed image for an extended period can damage pixels. Use the screen-saver function. * Image sticking may occur when a dark image is displayed after an image with high contrast. This is normal for LCD screens.
General| Brand | LG |
|---|---|
| Model | 49SM5KB |
| Category | Digital Signage |
| Language | English |
Crucial warnings for preventing death, injury, or product damage.
Guidelines for safe electrical power connection and usage.
Safety measures for installing and moving the display correctly and safely.
Safe usage, cleaning, and disposal methods to prevent damage or shock.
Guidelines for safely mounting the monitor on a wall and using security locks.
Explains the function of each button on the remote control.
Solutions for no image, abnormal images, audio, color, and after-image problems.
Navigating the main menu and adjusting visual parameters.
Advanced adjustments for brightness, contrast, color, and more.
