LG 55EG5CD-C.AMA - User Manual

Questions and Answers

F
Fred PerezAug 16, 2025
What to do if my LG 55EG5CD-C.AMA displays no image?
- A
  Allen MillerAug 16, 2025
  If your LG Digital Signage displays no image, first, ensure the signal cable between your PC and the device is securely connected. If it is, press the INPUT menu on the remote control to select the correct input signal. Also, the issue might be due to the signal from your PC's graphics card being outside the product's vertical or horizontal frequency range. To resolve this, adjust the frequency range by referring to the Specifications section in this manual.
J
Jeff StoutAug 19, 2025
Why does the screen image look abnormal on my LG Digital Signage?
- K
  Kelsey CummingsAug 19, 2025
  If the screen image on your LG Digital Signage looks abnormal, it could be due to several reasons. First, verify that the graphics card resolution and frequency are supported by the product. If the frequency is out of range, set the resolution to the recommended settings in the [Control Panel] ? [Display] ? [Setting] menu, though the exact path may vary depending on your operating system. Also, make sure that the correct input signal is connected to the appropriate signal port.
W
William JonesAug 22, 2025
Why is the screen color abnormal on my LG 55EG5CD-C.AMA?
- J
  Jessica PetersonAug 22, 2025
  If the screen color is abnormal on your LG Digital Signage, set the number of colors to more than 24 bits (true color) by navigating to [Control Panel] ? [Display] ? [Settings] ? [Color Table] in Windows. Note that the exact settings path may differ based on your operating system. Also, check the connection status of the signal cable and try re-inserting the PC graphics card. It's also worth noting that the appearance of a few red, green, white, or black pixels is normal and not a malfunction due to the unique characteristics of OLED panels.
J
Jennifer LeachAug 26, 2025
How to fix the audio function if it does not work on LG 55EG5CD-C.AMA Digital Signage?
- P
  Philip MilesAug 26, 2025
  If the audio function on your LG Digital Signage isn't working, check that the audio cable is properly connected. Also, ensure that the sound settings are correctly configured and that the appropriate equalizer sound is selected.
D
Debbie OrtizAug 28, 2025
What to do if the 'Unknown Product' message appears on my LG 55EG5CD-C.AMA Digital Signage?
- J
  johnstondeborahAug 28, 2025
  If your LG Digital Signage displays an “Unknown Product” message when connected, check if the Plug and Play function is supported. Refer to the graphics card user manual for this information.
T
Tamara Johnson DDSAug 31, 2025
How to fix no image on LG 55EG5CD-C.AMA Digital Signage?
- T
  tiffanywagnerAug 31, 2025
  If your LG Digital Signage displays no image, first, ensure the power cord is properly connected to the power outlet. Then, check the signal cable connection between your PC and the display. Next, verify the input signal by accessing the input menu. Finally, if the signal from the PC is out of the product's vertical or horizontal frequency range, adjust the frequency range according to the specifications in the manual.
F
frank18Sep 3, 2025
What to do if LG 55EG5CD-C.AMA Digital Signage screen image looks abnormal?
- E
  Elizabeth JenkinsSep 3, 2025
  If the screen image on your LG Digital Signage looks abnormal, ensure that the graphics card resolution and frequency are supported by the product. If the frequency is out of range, set the resolution in the [Control Panel] ? [Display] ? [Setting] menu. Also, make sure the correct input signal is connected to the signal port by using a signal cable that matches the source input signal.
A
Amanda VillanuevaSep 6, 2025
How to troubleshoot audio function on LG Digital Signage?
- J
  Jason WrightSep 6, 2025
  If the audio function on your LG Digital Signage is not working, check if the audio cable is connected properly. Also, ensure that the sound settings are configured correctly and select the appropriate equalizer sound.
A
Amanda Everett DDSSep 9, 2025
What to do if LG 55EG5CD-C.AMA operation does not work normally?
- M
  mary26Sep 9, 2025
  If the operation of your LG Digital Signage does not work normally, check if the timer is set. Also, verify the power control settings to ensure power is not interrupted. Finally, check if the fans are functioning properly by viewing the fan status in HOME ? Information ? Fan Status.
L
Leah AndersonSep 12, 2025
How to fix “Unknown Product” message on LG Digital Signage?
- J
  Joseph ZamoraSep 12, 2025
  To resolve the “Unknown Product” message appearing when your LG Digital Signage is connected, check if the Plug and Play function is supported by referring to the graphics card user manual.