LG 55EG5SD - User Manual

Other manuals for LG 55EG5SD

Manual34 pages

Easy Setup Guide34 pages

Questions and Answers

L
Laurie FreyAug 15, 2025
What to do if my LG 55EG5SD Digital Signage displays no image?
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  Matthew ScottAug 15, 2025
  If your LG Digital Signage displays no image, first, ensure the signal cable between your PC and the device is securely connected. If it is, press the INPUT menu on the remote control to select the correct input signal. Also, the issue might be due to the signal from your PC's graphics card being outside the product's vertical or horizontal frequency range. To resolve this, adjust the frequency range by referring to the Specifications section in this manual.
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nhollowayAug 18, 2025
Why does the screen image look abnormal on my LG Digital Signage?
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  Kathleen WilliamsAug 18, 2025
  If the screen image on your LG Digital Signage looks abnormal, it could be due to several reasons. First, verify that the graphics card resolution and frequency are supported by the product. If the frequency is out of range, set the resolution to the recommended settings in the [Control Panel] ? [Display] ? [Setting] menu, though the exact path may vary depending on your operating system. Also, make sure that the correct input signal is connected to the appropriate signal port.
W
wheelerlynnAug 21, 2025
Why is the screen color abnormal on my LG 55EG5SD?
- J
  Jose WilliamsAug 21, 2025
  If the screen color is abnormal on your LG Digital Signage, set the number of colors to more than 24 bits (true color) by navigating to [Control Panel] ? [Display] ? [Settings] ? [Color Table] in Windows. Note that the exact settings path may differ based on your operating system. Also, check the connection status of the signal cable and try re-inserting the PC graphics card. It's also worth noting that the appearance of a few red, green, white, or black pixels is normal and not a malfunction due to the unique characteristics of OLED panels.
A
Anthony HammondAug 25, 2025
How to fix the audio function if it does not work on LG 55EG5SD?
- V
  Valerie WaltersAug 25, 2025
  If the audio function on your LG Digital Signage isn't working, check that the audio cable is properly connected. Also, ensure that the sound settings are correctly configured and that the appropriate equalizer sound is selected.
J
James CastroAug 27, 2025
What to do if the 'Unknown Product' message appears on my LG 55EG5SD?
- L
  Loretta BeckerAug 27, 2025
  If your LG Digital Signage displays an “Unknown Product” message when connected, check if the Plug and Play function is supported. Refer to the graphics card user manual for this information.
M
maria63Aug 30, 2025
How to fix no image on LG 55EG5SD Digital Signage?
- C
  Chelsey JenkinsAug 30, 2025
  If your LG Digital Signage displays no image, first, ensure the power cord is properly connected to the power outlet. Then, check the signal cable connection between your PC and the display. Next, verify the input signal by accessing the input menu. Finally, if the signal from the PC is out of the product's vertical or horizontal frequency range, adjust the frequency range according to the specifications in the manual.
A
Adrian MaciasSep 2, 2025
What to do if LG 55EG5SD screen image looks abnormal?
- E
  Eric GutierrezSep 2, 2025
  If the screen image on your LG Digital Signage looks abnormal, ensure that the graphics card resolution and frequency are supported by the product. If the frequency is out of range, set the resolution in the [Control Panel] ? [Display] ? [Setting] menu. Also, make sure the correct input signal is connected to the signal port by using a signal cable that matches the source input signal.
M
michaelbuchananSep 5, 2025
How to troubleshoot audio function on LG Digital Signage?
- S
  Sarah TaylorSep 5, 2025
  If the audio function on your LG Digital Signage is not working, check if the audio cable is connected properly. Also, ensure that the sound settings are configured correctly and select the appropriate equalizer sound.
T
tiffanyjordanSep 8, 2025
What to do if LG Digital Signage operation does not work normally?
- B
  Benjamin WintersSep 9, 2025
  If the operation of your LG Digital Signage does not work normally, check if the timer is set. Also, verify the power control settings to ensure power is not interrupted. Finally, check if the fans are functioning properly by viewing the fan status in HOME ? Information ? Fan Status.
S
Shelby Bates MDSep 12, 2025
How to fix “Unknown Product” message on LG 55EG5SD Digital Signage?
- E
  Erin AguilarSep 12, 2025
  To resolve the “Unknown Product” message appearing when your LG Digital Signage is connected, check if the Plug and Play function is supported by referring to the graphics card user manual.

LG 55EG5SD Specifications

General

Screen Size	55 inches
Display Type	OLED
Operating Temperature	0°C to 40°C
Storage Temperature	-20°C to 60°C
Resolution	1920 x 1080
Brightness	400 cd/m²
Viewing Angle	178°
Connectivity	HDMI, USB
Standby Power Consumption	0.5W
Input Ports	HDMI, USB