How to fix the 'Unknown Product' message on my LG 55EJ5C Digital Signage?
If you see an “Unknown Product” message when connecting your LG Digital Signage, check if the Plug and Play function is supported by referring to the graphics card user manual.
How to fix LG Monitor audio if it does not work?
If the audio function on your LG monitor isn't working: * Check that the audio cable is connected properly. * Ensure the sound settings are configured correctly. * Try selecting a different equalizer sound.
Why is the screen color abnormal on my LG 55EJ5C?
If the screen color on your LG Digital Signage is unstable or mono-colored, check the connection status of the signal cable.
Why does the screen image look abnormal on my LG Digital Signage?
If the screen image looks abnormal on your LG Digital Signage, verify that the graphics card resolution and frequency are supported by the product. If the frequency is out of range, set to the recommended resolution in the [Control Panel] ? [Display] ? [Setting] menu.
How to fix poor color resolution on LG Digital Signage?
If the screen has poor color resolution (16 colors) on your LG Digital Signage, set the number of colors to more than 24 bits (true color). Select [Control Panel] ? [Display] ? [Settings] ? [Color Table] in Windows.
What to do if the operation does not work normally on LG 55EJ5C Digital Signage?
If your LG Digital Signage isn't operating normally, check if the Timer is set. Also, verify the power control settings and check for any power interruptions. You can also view the fan status in HOME > Information > Fan Status.
What to do if the screen image looks abnormal on LG 55EJ5C Digital Signage?
If the screen image looks abnormal on your LG Digital Signage, check if the graphics card resolution and frequency are supported by the product. Ensure you connect the signal cable that matches the source input signal. If the OLED panel and signage box are not properly connected, check that their serial numbers match. If they do, unplug the power cord and reconnect it to run the Clear Panel Noise function.
How to fix the audio function if it does not work on LG Digital Signage?
If the audio function isn't working on your LG Digital Signage, first check if the audio cable is connected properly. Then, ensure the sound settings are properly configured and select an appropriate equalizer sound.
How to fix audio if it's not working on LG 55EJ5C Digital Signage?
If the audio function does not work on your LG Digital Signage and there is no sound, check if the audio cable is connected properly.
How to troubleshoot no image on LG 55EJ5C?
If no image is displayed on your LG Digital Signage, ensure the power cord is properly plugged into the power outlet. Also, check that the FPC extension cable is correctly connected between the cable coming out of the panel and the signage box.
Precautions regarding power cord, grounding, and electrical safety.
Guidelines for safe installation, including placement and ventilation.
Safe procedures for using, cleaning, and moving the product.
Troubleshooting steps for no image, incorrect format, or signal errors.
Diagnosing and resolving problems with screen display quality, color, and audio output.
Configuration of digital signage settings after installation, including power status and network.
General| Screen Size | 55 inches |
|---|---|
| Display Type | OLED |
| Resolution | 1920 x 1080 (FHD) |
| Contrast Ratio | 150, 000:1 |
| Viewing Angle | 178°/178° |
| Operating System | webOS |
| Panel Technology | OLED |
| Viewing Angle (H x V) | 178° x 178° |
| Power Supply | 100-240V~, 50/60Hz |
| Operating Temperature | 0°C to 40°C |
| Operating Humidity | 10% to 80% |
| Standby Power Consumption | 0.5 W |
| Brightness | 400 cd/m² |
| Connectivity | HDMI, USB |
| Brightness (Typ.) | 400 cd/m² |
| Orientation | Landscape & Portrait |
| Input | HDMI, DP, USB |
| Output | Audio Out |
| External Control | RS232C, RJ45 |
| Input Ports | HDMI |
| Response Time | 8ms (G to G) |
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