What to do if the operation does not work normally on LG 55EJ5C-B.AMA?
If your LG Digital Signage isn't operating normally, check if the Timer is set. Also, verify the power control settings and check for any power interruptions. You can also view the fan status in HOME > Information > Fan Status.
How to fix the 'Unknown Product' message on my LG 55EJ5C-B.AMA Digital Signage?
If you see an “Unknown Product” message when connecting your LG Digital Signage, check if the Plug and Play function is supported by referring to the graphics card user manual.
What to do if LG 55EJ5C-B.AMA Digital Signage operation doesn't work normally?
If the operation of your LG Digital Signage does not work normally and the power suddenly turned off, check the power control settings.
Why does the screen image look abnormal on my LG 55EJ5C-B.AMA Digital Signage?
If the screen image looks abnormal on your LG Digital Signage, verify that the graphics card resolution and frequency are supported by the product. If the frequency is out of range, set to the recommended resolution in the [Control Panel] ? [Display] ? [Setting] menu.
How to fix poor color resolution on LG 55EJ5C-B.AMA Digital Signage?
If the screen has poor color resolution (16 colors) on your LG Digital Signage, set the number of colors to more than 24 bits (true color). Select [Control Panel] ? [Display] ? [Settings] ? [Color Table] in Windows.
What to do if the screen image looks abnormal on my LG Monitor?
If the screen image looks abnormal, consider the following: * The graphics card resolution and frequency might not be supported. Check the supported settings and adjust in the [Control Panel] ? [Display] ? [Setting] menu. * Ensure the correct input signal is connected to the appropriate port. * Verify the OLED panel and Signage box are properly connected. If serial numbers match, unplug the power cord and reconnect it to run the Clear Panel Noise function.
Why is the screen color abnormal on my LG Monitor?
Abnormal screen color on your LG Monitor can be due to: * The number of colors might be set too low. Set it to more than 24 bits (true color) via [Control Panel] ? [Display] ? [Settings] ? [Color Table] in Windows. * There might be a connection issue with the signal cable. Check the connection or re-insert the PC graphics card. * The appearance of a few red, green, white, or black pixels is normal for OLED panels and not a malfunction.
What to do if the 'Unknown Product' message appears when my LG Monitor is connected?
Check if the Plug and Play function is supported by referring to the graphics card user manual.
Why does the “Unknown Product” message appear when my LG 55EJ5C-B.AMA Digital Signage is connected?
If you see an “Unknown Product” message when connecting your LG Digital Signage, check if the Plug and Play function is supported by referring to the graphics card user manual.
How to resolve abnormal screen display on LG 55EJ5C-B.AMA Digital Signage?
If the screen is displayed abnormally on your LG Digital Signage, connect the signal cable that matches with the source input signal.
General| Screen Size | 55 inches |
|---|---|
| Resolution | 1920 x 1080 (FHD) |
| Panel Technology | OLED |
| Orientation | Portrait & Landscape |
| Power Supply | 100-240V~, 50/60Hz |
| Operating Temperature | 0°C to 40°C |
| Storage Temperature | -20°C to 60°C |
| Standby Power Consumption | 0.5 W |
| VESA Mount | 300 x 300 mm |
| Brightness | 400 cd/m² |
| Viewing Angle (H x V) | 178° x 178° |
| Surface Treatment | Hard coating (3H) |
| Life Time (Typ.) | 30, 000 hours |
| Input | HDMI, DVI-D, DisplayPort, USB |
| Output | Audio |
| External Control | RS232C, RJ45 |
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