What to do if the operation does not work normally on LG Digital Signage?
If the operation does not work normally on your LG Digital Signage, check if the Timer is set, review the power control settings, and ensure that there were no power interruptions.
What to do if screen color is abnormal on LG Digital Signage?
If the screen color on your LG Digital Signage appears abnormal, set the color depth to more than 24 bits (true color) via the Windows Control Panel's Display settings. Check the signal cable's connection status and try re-inserting the PC graphics card. Note that some pixels of red, green, blue, white, or black may appear, which is normal for LCD panels and not a malfunction.
What to do if the audio function does not work on LG Digital Signage?
If the audio isn't working on your LG Digital Signage, first ensure the audio cable is properly connected. Then, adjust the volume and verify that the sound settings are correctly configured. Also, try selecting an appropriate equalizer sound.
Why screen image looks abnormal on LG 55XS4F-B.AUS?
If the screen image on your LG Digital Signage looks abnormal, check that the graphics card resolution and frequency are supported by the product. Ensure the correct input signal is connected to the appropriate signal port using the matching signal cable.
What to do if after-image appears on LG Digital Signage?
If an after-image appears on your LG Digital Signage, especially after displaying a fixed image for an extended period, use the screen-saver function to prevent pixel damage. If image sticking occurs after displaying a high contrast image, this is normal for LCD screens.
Why is no image displayed on my LG 55XS4F-B.AUS?
If no image is displayed on your LG Digital Signage, there might be several reasons. First, ensure that the power cord is correctly plugged into the power outlet. Second, the signal from the PC (Graphics card) might be out of the vertical or horizontal frequency range of the product; in this case, adjust the frequency range by referring to the Specifications in this manual. Finally, check the signal cable and access the input menu to check the input signal.
What to do if my LG 55XS4F-B.AUS suddenly turned off?
If your LG Digital Signage suddenly turned off, check the power control settings and timer settings. The power may have been interrupted.
Why does my LG 55XS4F-B.AUS Digital Signage show 'Unknown Product'?
If the 'Unknown Product' message appears when your LG Digital Signage is connected, check if the function is supported by referring to the graphics card user manual.
What to do if the screen is displayed abnormally on LG 55XS4F-B.AUS?
If the screen is displayed abnormally on your LG Digital Signage, the proper input signal might not be connected to the signal port. Connect the signal cable that matches the source input signal.
Why does the screen image look abnormal on my LG 55XS4F-B.AUS?
If the screen image on your LG Digital Signage looks abnormal, check if the graphics card resolution and frequency are supported by the product. If the frequency is out of range, set to the recommended resolution in the (Control Panel) (Display) (Setting) menu. (The settings may differ depending on your operating system.)
General| Panel Type | IPS |
|---|---|
| Viewing Angle (H x V) | 178° x 178° |
| Life Time (Typ.) | 50, 000 hours |
| Operation Hours | 24/7 |
| Orientation | Landscape / Portrait |
| Speaker | 10W x 2 |
| Operating Temperature | 0°C to 40°C |
| Operating Humidity | 10% to 80% |
| Power Supply | AC 100-240V, 50/60Hz |
| Operating System | WebOS |
| Storage Temperature | -20°C to 60°C |
| Standby Power Consumption | 0.5W |
| Display Size | 55 inches |
| Resolution | 1920 x 1080 |
| Response Time | 8 ms |
| Input | HDMI, USB |
| Output | Audio Out |
| External Control | RS-232C, RJ45 |
| Surface Treatment | Anti-glare, Hard coating (3H) |
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