What does unknown product message mean on LG 65SM5KB-B.AAU Digital Signage?
To resolve the 'Unknown Product' message appearing when your LG Digital Signage is connected, check if the Plug and Play function is supported by referring to the graphics card user manual.
Why does the audio function not work on my LG Monitor?
If the audio function on your LG monitor isn't working, try these steps: * Check if the audio cable is connected properly. * Adjust the volume settings. * Ensure the sound is set properly in the system settings. * Select the appropriate equalizer sound.
Why does my LG Monitor screen color look abnormal?
If the screen color on your LG monitor appears abnormal, try the following: * Set the number of colors to more than 24 bits (true color). In Windows, go to [Control Panel] ? [Display] ? [Settings] ? [Color Table]. * Check the connection status of the signal cable. Note that unique characteristics of the LCD panel can cause this, and it is not a malfunction.
What to do if the screen image looks abnormal on my LG Monitor?
If the screen image on your LG monitor looks abnormal: * Verify that the graphics card resolution and frequency are supported by the monitor. If the frequency is out of range, set to the recommended resolution in the [Control Panel] ? [Display] ? [Setting] menu. * Ensure the correct input signal is connected to the signal port by connecting the signal cable that matches the source input signal.
Why does the 'Unknown Product' message appear when my LG Monitor is connected?
If the 'Unknown Product' message appears when your LG monitor is connected, check if the Plug and Play function is supported by referring to the graphics card user manual.
What to do if screen color is abnormal on LG Digital Signage?
If the screen color on your LG Digital Signage appears abnormal, ensure the color depth is set to more than 24 bits (true color). Check the signal cable's connection status and consider re-inserting the PC graphics card. Note that several pixels may appear on the screen due to the unique characteristics of the LCD panel, which is not a malfunction.
Why is the screen color abnormal on my LG Digital Signage?
If the screen color on your LG Digital Signage is abnormal, set the number of colors to more than 24 bits (true color) by selecting [Control Panel] ? [Display] ? [Settings] ? [Color Table] in Windows. Also, check the connection status of the signal cable and re-insert the PC graphics card. Note that several pixels (red, green, blue, white, or black color) may appear on the screen, which is normal for LCD panels and not a malfunction.
What to do if 'Unknown Product' message appears when LG Digital Signage is connected?
If the 'Unknown Product' message appears when your LG Digital Signage is connected, check if the Plug and Play function is supported by referring to the graphics card user manual.
What to do if the Unknown Product message appears when connecting LG Digital Signage?
If the 'Unknown Product' message appears when connecting your LG Digital Signage, check if the Plug and Play function is supported by referring to the graphics card user manual.
Why does after-image appear on LG 65SM5KB-B.AAU?
If an after-image appears on your LG Digital Signage, especially after using a fixed image for a long time, use the screen-saver function. Also, when a dark image is displayed on the screen after an image with high contrast (black and white or gray), this is normal for LCD screen products.
General| Brand | LG |
|---|---|
| Model | 65SM5KB-B.AAU |
| Category | Digital Signage |
| Language | English |
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