What to do if audio function does not work on LG Digital Signage?
If the audio function on your LG Digital Signage isn't working, check if the audio cable is properly connected and adjust the volume. Also, verify that the sound is set correctly and select the appropriate equalizer sound.
Why is no image displayed on my LG Digital Signage?
There might be several reasons why your LG Digital Signage is not displaying an image. First, ensure that the power cord is correctly plugged into the power outlet. Also, check the signal cable and access the input menu to verify the input signal. If the signal from the PC's graphics card is out of the product's vertical or horizontal frequency range, adjust the frequency range according to the specifications.
What to do if the screen image looks abnormal on my LG 65UH7F Digital Signage?
If the screen image on your LG Digital Signage looks abnormal, it could be due to the graphics card resolution and frequency not being supported by the product. Verify that the graphics card resolution and frequency are supported. If the frequency is out of range, set it to the recommended resolution in the “Display” settings in the Control Panel. Another potential cause is an improper input signal connected to the signal port. Ensure that you connect the appropriate signal cable that matches the source input signal.
What to do if the Unknown Product message appears when my LG 65UH7F Digital Signage is connected?
If the 'Unknown Product' message appears when your LG Digital Signage is connected, check if the function is supported by referring to the graphics card user manual.
What to do if LG 65UH7F screen image looks abnormal?
If the screen image on your LG Digital Signage looks abnormal, check if the graphics card resolution and frequency are supported by the product. Also, ensure you connect the signal cable that matches the source input signal.
Why does after-image appear on LG 65UH7F Digital Signage?
If an after-image appears on your LG Digital Signage, use the screen-saver function to prevent pixel damage from fixed images displayed for extended periods. This is normal for LCD screen products.
Why does after-image appear on my LG 65UH7F Digital Signage?
If after-image appears on your LG Digital Signage, and you use a fixed image for a long time, this may be because the pixels may be damaged. Use the screen-saver function. Note that this is normal for LCD screen products.
What to do if the Unknown Product message appears when connecting LG 65UH7F?
Check if the function is supported by referring to the graphics card user manual.
What to do if no image is displayed on LG 65UH7F Digital Signage?
If no image is displayed on your LG Digital Signage, ensure the power cord is correctly plugged into the power outlet and check the signal cable. If the signal from the PC (Graphics card) is out of the vertical or horizontal frequency range of the product, adjust the frequency range by referring to the Specifications in this manual. Also, access the input menu to check the input signal.
Why is the screen color abnormal on my LG 65UH7F?
If the screen color on your LG Digital Signage appears abnormal, ensure that the number of colors is set to more than 24 bits (true color) via Control Panel - Display - Settings - Color Table in Windows. Also, check the connection status of the signal cable, and if necessary, re-insert the PC graphics card. Note that several pixels (red, green, white, blue or black) may appear, which is normal for LCD panels and not a malfunction.
General| Brand | LG |
|---|---|
| Model | 65UH7F |
| Category | Digital Signage |
| Language | English |
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