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LG 65UH5C - User Manual

LG 65UH5C
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www.lg.com
Copyright © 2019 LG Electronics Inc. All Rights Reserved.
OWNER’S MANUAL
LG Digital
Signage
(MONITOR SIGNAGE)
Please read this manual carefully before operating your set and retain it
for future reference.
49UH5C
55UH5C
65UH5C

Table of Contents

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Questions and Answers

  • D
    dennis06Aug 20, 2025
    How to fix no image on LG 65UH5C Digital Signage?
    • H
      Harold MejiaAug 20, 2025
      If no image is displayed on your LG Digital Signage, first ensure the power cord is correctly plugged into the power outlet. Also, check the signal cable connection between your PC and the display. Press the INPUT menu on the remote control to verify the input signal. If the issue persists, the signal from your PC might be out of the product's frequency range. In this case, adjust the frequency range according to the specifications in the manual.
  • A
    Andrea GibsonAug 22, 2025
    Why does the audio not work on my LG 65UH5C?
    • J
      jimmy77Aug 22, 2025
      If the audio function isn't working on your LG Digital Signage, check that the audio cable is properly connected. Also, make sure the volume is adjusted to an audible level and the sound settings are configured correctly. Try selecting an appropriate equalizer sound setting too.
  • J
    Julie CabreraAug 25, 2025
    What to do if the screen color is abnormal on LG 65UH5C Digital Signage?
    • M
      Michelle ColemanAug 25, 2025
      If the screen color appears abnormal on your LG Digital Signage, try setting the number of colors to more than 24 bits (true color) via Control Panel ? Display ? Settings ? Color Table in Windows. Also, check the connection status of the signal cable. Note that several pixels may appear on the screen, which is attributable to the unique characteristics of the LCD panel and not a malfunction.
  • R
    richardsheatherAug 26, 2025
    Why does the screen image look abnormal on my LG 65UH5C Digital Signage?
    • J
      Joshua KeithAug 27, 2025
      If the screen image on your LG Digital Signage looks abnormal, verify that the graphics card resolution and frequency are supported by the product. If the frequency is out of range, set the resolution to the recommended setting in the Control Panel ? Display ? Setting menu. Also, ensure the proper input signal is connected to the correct signal port by connecting the appropriate signal cable.
  • K
    Kristen HornAug 27, 2025
    Why does after-image appear on my LG 65UH5C?
    • H
      hmeadowsAug 27, 2025
      If an after-image appears on your LG Digital Signage, and you've been using a fixed image for a long time, it may cause pixel damage; use the screen-saver function to prevent this. Also, it's normal for LCD screens to show a dark image after displaying an image with high contrast (black and white or gray).
  • S
    Shane TerryAug 29, 2025
    How to solve 'Unknown Product' message on LG Digital Signage?
    • K
      Kayla RichardsAug 30, 2025
      If the 'Unknown Product' message appears when your LG Digital Signage is connected, check if the Plug and Play function is supported by referring to the graphics card user manual.
  • E
    Eric NelsonAug 31, 2025
    What to do if LG 65UH5C screen image looks abnormal?
    • J
      Janice SheltonSep 1, 2025
      If the screen image on your LG Digital Signage looks abnormal, verify that the graphics card resolution and frequency are supported by the product. If the frequency is out of range, set the recommended resolution in the Control Panel's Display settings. Also, ensure the correct input signal is connected to the appropriate signal port by using the signal cable that matches the source input signal.
  • E
    espinozaericaSep 2, 2025
    How to troubleshoot audio function not working on LG 65UH5C?
    • E
      Elizabeth KimSep 2, 2025
      If the audio function on your LG Digital Signage is not working, check whether the audio cable is properly connected. Also, verify that the volume and sound settings are correctly adjusted, and select an appropriate equalizer sound.
  • A
    Andrew BeasleySep 4, 2025
    Why is the screen color abnormal on my LG 65UH5C?
    • K
      kristenallenSep 4, 2025
      If the screen color on your LG Digital Signage is abnormal, set the number of colors to more than 24 bits (true color) via the Color Table settings in Windows' Display settings. Also, check the connection status of the signal cable. Note that several pixels (red, green, blue, white, or black) may appear, which is normal for LCD panels and not a malfunction.
  • J
    Jessica DavisSep 6, 2025
    What to do for after-image appearing on LG 65UH5C Digital Signage?
    • E
      Elizabeth FieldsSep 6, 2025
      If an after-image appears on your LG Digital Signage, it might be due to using a fixed image for an extended period, which can damage the pixels. Use the screen-saver function to prevent this. Additionally, image sticking can occur when a dark image is displayed after a high-contrast image; this is normal for LCD screens.

Summary

SAFETY PRECAUTIONS

Electrical Power Related Precautions

Precautions related to the power cord, plug, and electrical connections to prevent hazards.

Precautions for installing the Product

Guidelines for safely installing the product to prevent hazards like fire or shock.

Precautions for Moving the Product

Safety measures to take when moving the product to avoid damage or injury.

Precautions for Using;Cleaning the Product

Safe usage and cleaning procedures to prevent damage and electric shock.

Installing on a Wall

Securing the monitor to a wall (optional)

REMOTE CONTROL

TROUBLESHOOTING

PRODUCT SPECIFICATIONS

USER SETTINGS

Picture Settings

Sound Settings

TO CONTROL MULTIPLE PRODUCTS

INSTALLATION MENU

Signage Setup

ISM Method

LG 65UH5C Specifications

General IconGeneral
Screen Size65 inches
Panel TypeIPS
Aspect Ratio16:9
Operating Temperature0°C to 40°C
Contrast Ratio1200:1
Viewing Angle (H x V)178° x 178°
Operating Hours24 / 7
OrientationLandscape / Portrait
Storage Temperature-20°C to 60°C
Standby Power Consumption0.5 W
Display TypeLED
Resolution3840 x 2160 (UHD)
ConnectivityHDMI, DisplayPort, USB, RS232C
Response Time8 ms
OutputAudio Out
External ControlRS-232C, LAN
Power Consumption160 W
Brightness700 cd/m²

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