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LG 65UH5E-B - User Manual

LG 65UH5E-B
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OWNER’S MANUAL
LG Digital
Signage
(MONITOR SIGNAGE)
www.lg.com
Copyright © 2019 LG Electronics Inc. All Rights Reserved.
Please read this manual carefully before operating your set and retain it for future reference.
49UH5E
55UH5E
65UH5E

Table of Contents

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Questions and Answers

  • R
    Rebecca PenningtonAug 9, 2025
    What to do if no image is displayed on my LG 65UH5E-B?
    • L
      Latoya PhillipsAug 9, 2025
      If no image appears on your LG Digital Signage, first ensure the power cord is securely plugged into the power outlet. Also, verify that the signal cable between your PC and the signage is properly connected, and check the input signal through the input menu. If the signal from the PC is out of the vertical or horizontal frequency range, adjust the frequency range according to the specifications in this manual.
  • A
    Alexandra GuerreroAug 14, 2025
    How to fix abnormal screen color on LG Digital Signage?
    • J
      Joshua StevensonAug 14, 2025
      To correct abnormal screen colors on your LG Digital Signage, first, set the number of colors to more than 24 bits (true color) via Control Panel - Display - Settings - Color Table in Windows. Also, check the connection of the signal cable or re-insert the PC graphics card. Note that some pixels (red, green, white, blue, or black) may appear due to the unique characteristics of the LCD panel, which is normal.
  • K
    kathleen81Aug 19, 2025
    Why does the screen image look abnormal on my LG 65UH5E-B Digital Signage?
    • J
      jameshillAug 19, 2025
      An abnormal screen image on your LG Digital Signage may be due to the graphics card resolution and frequency not being supported. Check if your graphics card resolution and frequency are supported by the product. If the frequency is out of range, set the resolution to the recommended settings in the “Display” settings in the Control Panel. Also, ensure the correct input signal is connected to the appropriate signal port.
  • M
    margaretstephensAug 25, 2025
    What to do if the audio function does not work on LG Digital Signage?
    • W
      Wendy KellyAug 25, 2025
      If the audio function on your LG Digital Signage is not working, check that the audio cable is properly connected. Also, verify that the volume is appropriately adjusted and the sound is set correctly. Selecting the appropriate equalizer sound may also resolve the issue.
  • V
    Victor StewartAug 29, 2025
    How to prevent after-image on LG 65UH5E-B?
    • B
      bpowersAug 29, 2025
      To prevent after-images on your LG Digital Signage, use the screen-saver function, especially if displaying a fixed image for extended periods. Note that after-image is normal for LCD screen products.
  • H
    hilldanielSep 4, 2025
    What to do if 'Unknown Product' message appears on LG 65UH5E-B?
    • C
      Christopher JonesSep 4, 2025
      If the 'Unknown Product' message appears when your LG Digital Signage is connected, check if the function is supported by referring to the graphics card user manual.

LG 65UH5E-B Specifications

General IconGeneral
Panel TypeIPS
Aspect Ratio16:9
Dynamic Contrast RatioMega
Viewing Angle178° (H) / 178° (V)
Operation Hours24/7
OrientationLandscape / Portrait
External ControlRS-232C, LAN
Speaker10W x 2
Operating Temperature0°C to 40°C
Operating Humidity10% to 80%
Display TypeLED
Display Size65 inches
Resolution3840 x 2160 (UHD)
Contrast Ratio1200:1
Response Time8ms (GtG)
Surface TreatmentAnti-Glare
InputHDMI, DisplayPort, DVI-D, USB
OutputAudio Out
Operating SystemwebOS
Bezel Width11.9mm

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