LG 65UH5E-B User Manual

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OWNER’S MANUAL

LG Digital

Signage

(MONITOR SIGNAGE)

www.lg.com

Copyright © 2019 LG Electronics Inc. All Rights Reserved.

Please read this manual carefully before operating your set and retain it for future reference.

49UH5E

55UH5E

65UH5E

Table of Contents

Other manuals for LG 65UH5E-B

Easy Setup Guide8 pages

Questions and Answers:

R
Rebecca PenningtonAug 9, 2025
What to do if no image is displayed on my LG 65UH5E-B?
- L
  Latoya PhillipsAug 9, 2025
  If no image appears on your LG Digital Signage, first ensure the power cord is securely plugged into the power outlet. Also, verify that the signal cable between your PC and the signage is properly connected, and check the input signal through the input menu. If the signal from the PC is out of the vertical or horizontal frequency range, adjust the frequency range according to the specifications in this manual.
A
Alexandra GuerreroAug 14, 2025
How to fix abnormal screen color on LG Digital Signage?
- J
  Joshua StevensonAug 14, 2025
  To correct abnormal screen colors on your LG Digital Signage, first, set the number of colors to more than 24 bits (true color) via Control Panel - Display - Settings - Color Table in Windows. Also, check the connection of the signal cable or re-insert the PC graphics card. Note that some pixels (red, green, white, blue, or black) may appear due to the unique characteristics of the LCD panel, which is normal.
K
kathleen81Aug 19, 2025
Why does the screen image look abnormal on my LG 65UH5E-B Digital Signage?
- J
  jameshillAug 19, 2025
  An abnormal screen image on your LG Digital Signage may be due to the graphics card resolution and frequency not being supported. Check if your graphics card resolution and frequency are supported by the product. If the frequency is out of range, set the resolution to the recommended settings in the “Display” settings in the Control Panel. Also, ensure the correct input signal is connected to the appropriate signal port.
M
margaretstephensAug 25, 2025
What to do if the audio function does not work on LG Digital Signage?
- W
  Wendy KellyAug 25, 2025
  If the audio function on your LG Digital Signage is not working, check that the audio cable is properly connected. Also, verify that the volume is appropriately adjusted and the sound is set correctly. Selecting the appropriate equalizer sound may also resolve the issue.
V
Victor StewartAug 29, 2025
How to prevent after-image on LG 65UH5E-B?
- B
  bpowersAug 29, 2025
  To prevent after-images on your LG Digital Signage, use the screen-saver function, especially if displaying a fixed image for extended periods. Note that after-image is normal for LCD screen products.
H
hilldanielSep 4, 2025
What to do if 'Unknown Product' message appears on LG 65UH5E-B?
- C
  Christopher JonesSep 4, 2025
  If the 'Unknown Product' message appears when your LG Digital Signage is connected, check if the function is supported by referring to the graphics card user manual.

LG 65UH5E-B Specifications

General

Panel Type	IPS
Aspect Ratio	16:9
Dynamic Contrast Ratio	Mega
Viewing Angle	178° (H) / 178° (V)
Operation Hours	24/7
Orientation	Landscape / Portrait
External Control	RS-232C, LAN
Speaker	10W x 2
Operating Temperature	0°C to 40°C
Operating Humidity	10% to 80%
Display Type	LED
Display Size	65 inches
Resolution	3840 x 2160 (UHD)
Contrast Ratio	1200:1
Response Time	8ms (GtG)
Surface Treatment	Anti-Glare
Input	HDMI, DisplayPort, DVI-D, USB
Output	Audio Out
Operating System	webOS
Bezel Width	11.9mm

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