What to do if the screen color is abnormal on LG 98UH5E Digital Signage?
If the screen color on your LG Digital Signage appears abnormal, first set the number of colors to more than 24 bits (true color) by navigating to Control Panel - Display - Settings - Color Table menu in Windows. Also, check the connection status of the signal cable and try re-inserting the PC graphic card. Note that this might not be a malfunction of the LCD.
What to do if the audio function does not work on LG Digital Signage?
If the audio function on your LG Digital Signage isn't working, check whether the audio cable is properly connected. Make sure the volume is adjusted to an audible level and that the sound settings are configured correctly. Also, try selecting an appropriate equalizer sound and re-adjusting the volume.
How to fix no image on LG Digital Signage?
If your LG Digital Signage displays no image, first, ensure the power cord is properly connected to the power outlet. Then, inspect the signal cable and use the input menu to verify the input signal. Also, the issue might arise if the signal from your PC's graphic card falls outside the product's vertical or horizontal frequency range. Consult the manual's specifications to adjust the frequency range accordingly.
Why does the screen image look abnormal on my LG 98UH5E?
If the screen image on your LG Digital Signage looks abnormal, verify that the graphic card resolution and frequency are supported by the product. If the frequency is out of range, set the recommended resolution in the (Control Panel ? Display ? Setting) menu. Also, make sure the correct input signal is connected to the signal port by connecting the signal cable that matches the source input signal.
Why doesn't the audio function work on my LG 98UH5E Digital Signage?
If the audio function on your LG Digital Signage isn't working, ensure the audio cable is properly connected. Also, check and adjust the volume and verify that the sound settings are correctly configured. Selecting an appropriate equalizer sound may also resolve the issue.
Why is the screen color abnormal on my LG 98UH5E?
If the screen color on your LG Digital Signage appears abnormal, set the number of colors to more than 24 bits (true color) via the (Control Panel ? Display ? Setting ? Color Table) menu in Windows. Also, check the connection status of the signal cable and re-insert the PC graphic card if necessary. Note that the appearance of a few red, green, white, blue, or black pixels is normal for LCD panels and not a malfunction.
What to do if after-image appears on LG 98UH5E?
If you notice after-image appearing on your LG Digital Signage, use the screen-saver function to prevent pixel damage if a fixed image is displayed for extended periods. Also, image sticking can occur when a dark image is displayed after an image with high contrast (black and white or gray), but this is normal for LCD screens.
Why is no image displayed on my LG 98UH5E Digital Signage?
There might be several reasons why your LG Digital Signage isn't displaying an image. First, ensure the power cord is securely plugged into the power outlet. Also, check the signal cable and verify the input signal through the input menu. If the signal from your PC's graphic card is outside the product's vertical or horizontal frequency range, adjust the frequency range according to the specifications in this manual.
Why does the screen image look abnormal on LG Digital Signage?
If the screen image on your LG Digital Signage looks abnormal, it could be due to the graphic card resolution and frequency not being supported by the product. If the frequency is out of range, set the resolution to the recommended setting in the Control Panel Display Setting menu. Also, ensure that you are using the correct signal cable that matches the source input signal.
Why does the 'Unknown Product' message appear on LG Digital Signage?
If the 'Unknown Product' message appears when your LG Digital Signage is connected, check if the Plug and Play function is supported by referring to the graphic card user manual.
General| Brand | LG |
|---|---|
| Model | 98UH5E |
| Category | Digital Signage |
| Language | English |
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