24
Symptom Possible causes Possible Corrective measures
Phone cannot
be switched on
On/Off key pressed too briefly.
Battery is not charged.
Battery contacts are dirty.
Press On/Off key for at least
two seconds.
Charge battery. Check
charging indicator in the
display.
Clean the battery contacts.
Charging error Battery totally empty.
Contact problem.
No power from outlet.
Charger defective.
Wrong charger.
Battery defective.
Charge battery.
Check power supply and
connection to the phone.
Check the battery contacts,
clean them if necessary.
Plug in to a different socket or
check voltage.
Test with another charger.
Only use original LG
accessories.
Replace battery.
Network connection
is lost.
Signal too weak. Reconnection to another
service provider if network
mode is automatic.
Number not permitted The Fixed Dial Number
function is on.
Check the Settings menu and
turn the function off.