LG DLE4801W - Troubleshooting; Before Calling for Service

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ENGLISH
TROUBLESHOOTING
Before calling for service
Your dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If your dryer does not
function properly or does not function at all, check the following before you call for service.
1SPCMFN 1PTTJCMF$BVTFT Solutions
Dryer will not
turn on
t1PXFSDPSEJTOPUQSPQFSMZQMVHHFEJO
t)PVTFGVTFJTCMPXODJSDVJUCSFBLFSIBT
tripped, or power outage has occurred.
t.BLFTVSFUIBUUIFQMVHJTQMVHHFETFDVSFMZJOUPBHSPVOEFEPVUMFUNBUDIJOH
the dryer’s rating plate.
t3FTFUDJSDVJUCSFBLFSPSSFQMBDFGVTF%POPUJODSFBTFGVTFDBQBDJUZ*GUIF
problem is a circuit overload, have it corrected by a qualified electrician.
Dryer does not heat t)PVTFGVTFJTCMPXODJSDVJUCSFBLFSIBT
tripped, or power outage has occurred.
t(BTTVQQMZPSTFSWJDFUVSOFEPGG
(gas models only).
t3FTFUDJSDVJUCSFBLFSPSSFQMBDFGVTF%POPUJODSFBTFGVTFDBQBDJUZ*GUIF
problem is a circuit overload, have it corrected by a qualified electrician.
t$POGJSNUIBUUIFIPVTFHBTTIVUPGGBOEUIFESZFSHBTTIVUPGGBSFCPUIGVMMZ
open.
Greasy or dirty spots
on clothes
t'BCSJDTPGUFOFSVTFEJODPSSFDUMZ
t$MFBOBOEEJSUZDMPUIFTCFJOHESJFE
together.
t$POGJSNBOEGPMMPXUIFJOTUSVDUJPOTQSPWJEFEXJUIZPVSGBCSJDTPGUFOFS
t.BLFTVSFUPVTFZPVSESZFSUPESZPOMZDMFBOJUFNTCFDBVTFEJSUZJUFNTDBO
soil clean clothes placed in the same or subsequent loads.
t4UBJOTPOESJFEDMPUIFTBSFBDUVBMMZTUBJOTUIBUXFSFOPUSFNPWFEEVSJOHUIF
washing process.
Make sure that clothes are being completely cleaned according to the
instructions for your washer and detergent.
Display shows error
code tE
t5IFSNJTUPSJTNBMGVODUJPOJOH t5VSOPGGUIFESZFSBOEDBMMGPSTFSWJDF
Lint on clothes t-JOUGJMUFSOPUDMFBOFEQSPQFSMZ
t-BVOESZOPUTPSUFEQSPQFSMZ
t&YDFTTTUBUJDJODMPUIFT
t%SZFSJTPWFSMPBEFE
t5JTTVFQBQFSFUDMFGUJOQPDLFUT
t.BLFTVSFUIFMJOUGJMUFSJTDMFBOFECFGPSFFWFSZMPBE8JUITPNFMPBETUIBUQSPEVDF
high amounts of lint, it may be necessary to clean the filter during the cycle.
t4PNFGBCSJDTBSFMJOUQSPEVDFSTJFBGV[[ZXIJUFDPUUPOUPXFMBOETIPVMECF
dried separately from clothes that are lint trappers (i.e., a pair of black linen pants).
t4FFUIF&YDFTTTUBUJDJODMPUIFTBGUFSESZJOHTFDUJPOCFMPX
t%JWJEFMBSHFSMPBETJOUPTNBMMFSMPBETGPSESZJOH
t$IFDLQPDLFUTUIPSPVHIMZCFGPSFXBTIJOHBOEESZJOHDMPUIFT
Excess static in
clothes after drying
t'BCSJDTPGUFOFSOPUVTFEPSVTFEJODPSSFDUMZ
t$MPUIFTESJFEUPPMPOHPWFSESJFE
t%SZJOHTZOUIFUJDTQFSNBOFOUQSFTTPS
synthetic blends.
t6TFBGBCSJDTPGUFOFSUPSFEVDFTUBUJDFMFDUSJDJUZDPSSFDUMZ%POPUVTFGBCSJD
softeners or products to eliminate static unless recommended by the
manufacturer of the fabric softener or product.
t0WFSESZJOHBMPBEPGMBVOESZDBODBVTFBCVJMEVQPGTUBUJDFMFDUSJDJUZ"EKVTU
settings and use a shorter drying time, or use SENSOR DRY cycles.
t5IFTFNBUFSJBMTDBODBVTFTUBUJDCVJMEVQ5SZVTJOHBGBCSJDTPGUFOFS
Display shows error
code PS
t1PXFSDPSEDPOOFDUJPOJTJODPSSFDU t$IFDLUIFDPOOFDUJPOPGQPXFSDPSEUPUIFUFSNJOBMCMPDL3FGFSUP
pages on this manual.
Drying time is not
consistent
t)FBUTFUUJOHTMPBETJ[FPSEBNQOFTTPG
clothing is not consistent.
t5IFESZJOHUJNFGPSBMPBEXJMMWBSZEFQFOEJOHPOUIFIFBUTFUUJOHUIFUZQFPGIFBU
used (electric, natural gas, or LP gas), the size of the load, the type of fabrics, the
wetness of the clothes, and the condition of the exhaust ducts and lint filter.
Clothes take too
long to dry
t-PBEJTOPUQSPQFSMZTPSUFE
t-BSHFMPBEPGIFBWZGBCSJDT
t%SZFSDPOUSPMTBSFOPUTFUQSPQFSMZ
t-JOUGJMUFSOFFETUPCFDMFBOFE
t&YIBVTUEVDUTCMPDLFEEJSUZPSEVDUSVOJT
too long.
t)PVTFGVTFJTCMPXODJSDVJUCSFBLFSIBT
tripped, or power outage has occurred.
t%SZFSJTPWFSMPBEFE
t%SZFSJTVOEFSMPBEFE
t4FQBSBUFIFBWZJUFNTGSPNMJHIUXFJHIUJUFNT-BSHFSBOEIFBWJFSJUFNTUBLF
longer to dry.
t)FBWZGBCSJDTUBLFMPOHFSUPESZCFDBVTFUIFZUFOEUPSFUBJONPSFNPJTUVSF
To help reduce and maintain more consistent drying times for large and heavy
fabrics, separate these items into smaller loads of a consistent size.
t6TFUIFBQQSPQSJBUFDPOUSPMTFUUJOHTGPSUIFUZQFPGMPBEZPVBSFESZJOH
t.BLFTVSFUIFMJOUGJMUFSJTDMFBOFECFGPSFFWFSZMPBE8JUITPNFMPBETUIBU
produce high amounts of lint, it may be necessary to clean the filter during the
cycle.
t$POGJSNUIBUUIFFYIBVTUEVDUXPSLJTQSPQFSMZDPOGJHVSFEBOEGSFFPGEFCSJT
lint, and obstructions. Make sure that outside wall dampers can open properly
and are not blocked, jammed, or damaged.
t3FTFUDJSDVJUCSFBLFSPSSFQMBDFGVTF%POPUJODSFBTFGVTFDBQBDJUZ*GUIF
problem is a circuit overload, have it corrected by a qualified electrician.
t%JWJEFMBSHFSMPBETJOUPTNBMMFSMPBETGPSESZJOH
t*GZPVBSFESZJOHBWFSZTNBMMMPBEBEEBGFXFYUSBJUFNTUPFOTVSFQSPQFS
tumbling action.
Clothes are wrinkled t$MPUIFTESJFEUPPMPOHPWFSESJFE
t$MPUIFTMFGUJOESZFSUPPMPOHBGUFSDZDMF
ends.
t0WFSESZJOHBMPBEPGMBVOESZDBOMFBEUPXSJOLMFEDMPUIFT5SZBTIPSUFSESZJOH
time, and remove items while they still retain a slight amount of moisture.
t3FNPWFJUFNTGSPNUIFESZFSJNNFEJBUFMZBUUIFFOEPGUIFDZDMF6TFUIF
83*/,-&$"3&PQUJPOUPDPOUJOVFUVNCMJOHDMPUIFTBUUIFFOEPGUIFDZDMFGPS
up to 3 hours.
Clothes are shrinking t(BSNFOUDBSFJOTUSVDUJPOTBSFOPUCFJOH
followed.
t5PBWPJETISJOLBHFQMFBTFDBSFGVMMZGPMMPXUIFGBCSJDDBSFJOTUSVDUJPOTGPS
your garment, because some fabrics will naturally shrink when washed. Other
fabrics can be washed but will shrink when dried in a dryer. Use a low or no
heat setting.
TROUBLESHOOTING