30
TROUBLESHOOTING
EN
Condensation & Frost
Symptoms Possible Cause & Solution
There is condensation
inside the appliance or
on the bottom of the
vegetable drawer
cover.
Did you store hot food without cooling it first?
• Cool the hot food first before putting it inside the fridge or freezer.
Did you leave the appliance door open?
• Although the condensation will disappear soon after you close the
appliance door, you can wipe it with a dry cloth.
Do you open and close the appliance door too frequently?
• Condensation can form due to the temperature difference from the
outside. Wipe out the dampness with a dry cloth.
Did you put warm or moist food inside without sealing it in a container?
• Store food in a covered or sealed container.
Frost has formed in the
freezer compartment.
Doors may not be closed properly.
• Check if the food item inside the appliance is blocking the door and make
sure that the door is tightly closed.
Did you store hot food without cooling it first?
• Cool the hot food first before putting it in the fridge or freezer
compartment.
Is the air entry or exit of the freezer compartment blocked?
• Make sure that air entry or exit is not blocked so that the air can circulate
inside.
Is the freezer compartment overfilled?
• Maintain an appropriate space between items.
Frost or condensation
has formed inside or
outside the appliance.
Did you open and close the appliance door frequently or is the appliance
door improperly closed?
• Frosts or condensation can form if the outside air penetrates inside the
appliance.
Is the installation environment humid?
• Condensation can appear on the exterior of the appliance if the installation
area is too humid or on a humid day such as a rainy day. Wipe off any
moisture with a dry cloth.
The side or front of the
appliance is warm.
There are anti condensation pipes fitted to these areas of the appliance
to reduce condensation forming from around the door area.
• The heat releasing pipe to prevent condensation is installed on the front
and side of the appliance. You may feel it particularly hot right after the
appliance is installed or during the summer. You can be assured that this
is not a problem and is quite normal.
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