Problem Possible Causes Solutions
Frost or ice 
crystals on frozen 
food (inside of 
sealed package).
Condensation from food with a 
high water content has frozen 
inside of the food package. 
This is normal for food items with a high water 
content.
Food has been left in the freezer 
for a long period of time.
Do not store food items with high water content 
in the freezer for a long period of time.
Clicking The defrost control will click 
when the automatic defrost 
cycle begins and ends. 
The thermostat control (or 
refrigerator control on some 
models) will also click when 
cycling on and off.
Normal Operation
Rattling Rattling noises may come from 
the flow of refrigerant, the 
water line on the back of the 
unit, or items stored on top of 
or around the refrigerator.
Normal Operation
Refrigerator is not resting solidly 
on the floor.
Floor is weak or uneven or leveling legs need to 
be adjusted. See the Door Alignment section.
Refrigerator with linear 
compressor was jarred while 
running.
Normal Operation
Whooshing Evaporator fan motor is 
circulating air through the 
refrigerator and freezer 
compartments. 
Normal Operation
Air is being forced over the 
condenser by the condenser 
fan. 
Normal Operation
Gurgling Refrigerant flowing through the 
cooling system.
Normal Operation
Popping Contraction and expansion of 
the inside walls due to changes 
in temperature.
Normal Operation
Sizzling Water dripping on the defrost 
heater during a defrost cycle.
Normal Operation
Vibrating If the side or back of the 
refrigerator is touching a cabinet 
or wall, some of the normal 
vibrations may make an audible 
sound. 
To eliminate the noise, make sure that the sides 
and back cannot vibrate against any wall or 
cabinet.
Dripping Water running into the drain pan 
during the defrost cycle.
Normal Operation