6-5. SERVICE DIAGNOSIS CHART
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COMPLAINT POINTS TO BE CHECKED REMEDY
Cooling is • Is the power cord unplugged from the outlet? • Plug to the outlet.
impossible. • Check if the power S/W is setted to OFF. • Set the switch to ON.
• Check if the fuse of power S/W is shorted. • Replace a regular fuse.
• Measure the voltage of power outlet. • If voltage is low, wire newly.
Cooling ability • Check if the set is placed close to wall. • Place the set with the space of about 10cm.
is poor. • Check if the set is placed close to stove, gas • Place the set apart from these heat sources.
• cooker and direct rays. •
• Is the ambient temperature high or • Make the ambient temperature below.
• the room door closed?
• Check if putting in hot food. • Put in food after they get cold.
• Did you open the door of the set too often • Don't open the door too often and close
• or check if the door is closed up? • it firmly.
• Check if the Thermostat is set to "COLD" • Set the knob to "MID POINT"
Food in the • Are food placed in cooling air outlet? • Place food in high temperature section.
Refrigerator • (Front Part)
are frozen. • Check if the Thermostat is set to "COLDEST". • Set the knob to "MID POINT"
• Is the ambient temperature within 5°C? • Set the knob to "COLD"
Dew or ice • Are watery food kept? • Seal up watery food with vinyl wrap.
forms in the • Check if putting in hot food. • Put in food after getting cold.
chamber of • Did you open the door of the set too • Don't open the door too often and close
the set. • often or check if the door is closed up. • it firmly.
Dew forms • Check if ambient temperature and humidity • Wipe dew with a dry cloth. This happening
in the Out Case. • are high. • is solved in low temperature and humidity
• naturally.
• Is the gap in the door packing? • Fill up the gap.
Abnormal • Is the set positioned in a firm and even place? • Adjust the Leveling Screw, and place
noise generates. • in the firm place.
• Does any unnecessary objects exist • Remove the objects.
• in the back side of the set?
• Check if the Cover Evaporating Tray is omitted. • Place it on an original position.
• Check if the cover of mechanical room • Place the cover at an original position.
• in below and front side is taken out.
To close the door • Check if the door packing becomes dirty • Clean the door packing.
is not handy. • by filth such as juice.
• Is the set positioned in a firm and even place? • Position in the firm place and adjust the
• Leveling Screw.
• Are too much food put in the set? • Keep foods from reaching to the door.
Ice and food • Check if the inside of the set becomes dirty. • Clean the inside of the set.
smell unpleasant. • Did you keep smelly foods without wraping? • Wrap smelly food.
• It smells plastic. • The new products smell plastic, but it is
• removed after 1-2 weeks.
● In addition to the items described above, refer to the followings to solve the complaint.
Check if dew forms
in the Freezer.
Replace the
Components of
defrosting circuit.
Check Refrigerating
Cycle.
Check the
Thermostat.
Defrosting is poor.
The cycle is faulty.
Repair the cycle.
Replace the
Thermostat.
The operation of the
Thermostat is poor.
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