47TROUBLESHOOTING
Ice & Water
Problem Possible Cause Solutions
Icemaker is 
not making 
enough ice.
Demand exceeds ice storage 
capacity.
The icemaker will produce approximately 70-184 cubes 
in a 24 hour period.
House water supply is not 
connected, valve is not turned on 
fully, or valve is clogged.
Connect the refrigerator to a cold water supply with 
adequate pressure and turn the water shutoff valve fully 
open. If the problem persists, it may be necessary to 
contact a plumber.
Water lter has been exhausted.
Replacing the water lter is recommended:
Approximately every six months.
When the water lter indicator turns on.
When the water dispenser output decreases.
When the ice cubes are smaller than normal.
Low house water supply pressure.
The water pressure must be between 20 and 120 psi on 
models without a water lter and between 40 and 120 psi 
on models with a water lter. If the problem persists, it 
may be necessary to contact a plumber.
Reverse Osmosis ltration system 
is used.
Reverse osmosis ltration systems can reduce the 
water pressure below the minimum amount and result 
in icemaker issues. (Refer to the Connecting the Water 
Line section.)
Tubing connecting refrigerator to 
house supply valve is kinked.
The tubing can kink when the refrigerator is moved 
during installation or cleaning resulting in reduced water 
ow. Straighten or repair the water supply line and 
arrange it to prevent future kinks.
Doors are opened often or for long 
periods of time.
If the doors of the unit are opened often, ambient air 
will warm the refrigerator which will prevent the unit 
from maintaining the set temperature. Lowering the 
refrigerator temperature can help, as well as not opening 
the doors as frequently.
Doors are not closed completely.
If the doors are not properly closed, ice production will be 
affected. See the "Doors will not close correctly or pop 
open" section in Parts & Features Troubleshooting for 
more information.
The temperature setting for the 
freezer is too warm.
The recommended temperature for the freezer 
compartment for normal ice production is 0°F. If the 
freezer temperature is warmer, ice production will be 
affected.
Icemaker is 
not making 
ice
Refrigerator was recently installed 
or icemaker recently connected.
It may take up to 24 hours for each compartment to 
reach the desired temperature and for the icemaker to 
begin making ice.
Icemaker not turned on.
Locate the icemaker ON/OFF and conrm that it is 
turned on.