LG K4 2017 - Page 104

Appendix 103
Message Possible causes Possible corrective measures
Callsnot
available
Dialling error New network not authorised.
NewSIMcardinserted Checkfornewrestrictions.
Pre-paidchargelimit
reached
Contactserviceproviderorreset
the limit with PIN2.
Phone cannot
be turned on
On/Offkeypressedtoo
briefly.
PresstheOn/Offkeyforatleast
two seconds.
Batteryisnotcharged.
Chargebattery.Checkthe
charging indicator on the display.
Chargingerror
Batteryisnotcharged Chargebattery.
Outside temperature is too
hot or cold.
Make sure phone is charging at
a normal temperature.
Contactproblem
Checkthechargerandits
connection to the phone.
No voltage
Plug the charger into a different
outlet.
Chargerdefective Replace the charger.
Wrong charger Use only original LG accessories.
Number not
allowed
The Fixed dialling number
function is on.
ChecktheSettingsmenuand
turn the function off.
Impossible to
receive/send
SMS&photos
Memory full
Delete some data, such as
applications or messages from
your phone to make more
memory available.