Appendix 102
FAQ
This chapter lists some problems you might encounter when using your
phone.Someproblemsrequireyoutocallyourserviceprovider,butmost
are easy to fix yourself.
Message Possible causes Possible corrective measures
SIMcarderror
ThereisnoSIMcardin
the phone or it is inserted
incorrectly.
MakesuretheSIMcardis
correctly inserted.
No network
connection/
Dropped
network
Signalisweakoryouare
outside the carrier network.
Move toward a window or
intoanopenarea.Checkthe
network operator coverage map.
Operator applied new
services.
CheckwhethertheSIMcardis
morethan6-12monthsold.
Ifso,changeyourSIMorUSIM
card at your network provider's
nearestbranch.Contactyour
service provider.
Codesdonot
match
To change a security code,
confirm the new code by
re-enteringit.
If you forget the code, contact
your service provider.
The two codes you entered
do not match.
No
applications
can be set
Not supported by service
provider or registration
required.
Contactyourserviceprovider.
Downloaded
application
causes a lot of
errors
Remove the application.
1. Tap
Settings.
2. Tap General
Apps.
3. Tap the app
Uninstall.