41 TROUBLESHOOTING
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Icemaker is not 
making enough 
ice (continued).
Refrigerator was recently 
installed or icemaker 
recently connected.
It may take up to 24 hours for each compartment to 
reach the desired temperature and for the icemaker 
to begin making ice.
Icemaker not turned on.                Locate the icemaker ON/OFF switch and conrm 
that it is in the ON (I) position.
The ice detecting sensor is 
obstructed.
Foreign substances or frost on the ice-detecting 
sensor can interrupt ice production. Make sure 
that the sensor area is clean at all times for proper 
operation.
The refrigerator is not 
connected to a water 
supply or the supply shuto  
valve is not turned on.
Connect the refrigerator to the water supply and 
turn the water shuto valve fully open.
Icemaker shuto (arm or 
sensor) obstructed.
If your icemaker is equipped with an ice shuto 
arm, make sure that the arm moves freely. If 
your icemaker is equipped with the electronic ice 
shuto sensor, make sure that there is a clear 
path between the two sensors.
Reverse osmosis water 
ltration system is 
connected to your cold 
water supply. 
Reverse osmosis ltration systems can reduce 
the water pressure below the minimum amount 
and result in icemaker issues. (Refer to the Water 
Pressure section.)
Ice has bad 
taste or odor.
Water supply contains 
minerals such as sulfur.
A water lter may need to be installed to eliminate 
taste and odor problems. NOTE: In some cases, 
a lter may not help. It may not be possible 
to remove all minerals/odor/taste in all water 
supplies.
Icemaker was recently 
installed.
Ice that has been stored for too long will shrink, 
become cloudy, and may develop a stale taste. 
Throw away old ice and make a new supply.
The food has not been 
stored properly in either 
compartment.
Rewrap the food. Odors may migrate to the ice if 
food is not wrapped properly.
The interior of the 
refrigerator needs to be 
cleaned.
See the Care and Cleaning section for more 
information.
The ice storage bin needs 
to be cleaned.
Empty and wash the bin (discard old cubes). 
Make sure that the bin is completely dry before 
reinstalling it.
Icemaker is 
making too 
much ice.
Icemaker shuto (arm/
sensor) is obstructed
Empty the ice bin. If your icemaker is equipped 
with an ice shuto arm, make sure that the arm 
moves freely. If your icemaker is equipped with 
the electronic ice shuto sensor, make sure that 
there is a clear path between the two sensors. 
Reinstall the ice bin and wait 24 hours to conrm 
proper operation.
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