61TROUBLESHOOTING
ENGLISH
Parts & Features
Dispensing warm 
water.
Refrigerator was recently installed.
• Allow 24 hours after installation for the water storage tank to cool completely.
The water dispenser has been used recently and the storage tank was exhausted.
• Depending on your specific model, the water storage capacity will range from 
approximately 20 to 30 oz.
Dispenser has not been used for several hours.
• If the dispenser has not been used for several hours, the first glass dispensed may be 
warm. Discard the first 10oz.
Refrigerator is connected to the hot water supply.
• Make sure that the refrigerator is connected to a cold water pipe.
WARNING: Connecting the refrigerator to a hot water line may damage the 
icemaker.
Water has bad taste 
or odor.
Water supply contains minerals such as sulfur.
• A water filter may need to be installed to eliminate taste and odor problems.
Water filter has been exhausted.
• Replacing the water filter is recommended:
-  Approximately every six months.
-  When the water filter indicator turns on.
-  When the water dispenser output decreases.
-  When the ice cubes are smaller than normal.
Refrigerator was recently installed.
• Dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air 
and contaminants from the system. Do not dispense the entire 2.5 gallon amount 
continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60 
seconds OFF.
Problem Possible Cause & Solution
Doors will not close 
correctly or pop 
open.
Food packages are blocking the door open.
• Rearrange food containers to clear the door and door shelves.
Ice bin, crisper cover, pans, shelves, door bins, or baskets are out of position.
• Push bins all the way in and put crisper cover, pans, shelves and baskets into their correct 
positions. See the Operation section for more information.
The doors were removed during product installation and not properly replaced.
• Remove and replace the doors according to the Removing and Replacing Refrigerator 
Handles and Doors section.
Refrigerator is not leveled properly.
• See Door Alignment in the Refrigeration Installation section to level refrigerator.
Doors are difficult to 
open.
The gaskets are dirty or sticky.
• Clean the gaskets and the surfaces that they touch. Rub a thin coat of appliance polish or 
kitchen wax on the gaskets after cleaning.
Door was recently closed.
• When you open the door, warmer air enters the refrigerator. As the warm air cools, it can 
create a vacuum. If the door is hard to open, wait one minute to allow the air pressure to 
equalize, then see if it opens more easily.
Problem Possible Cause & Solution