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Michael MooreAug 30, 2025
Why is the sound too low on my LG LG-55CT5WJ?
- NNancy HendersonAug 30, 2025
If the sound is too low on your LG Digital Signage, adjust the volume of the product or external device.
To Next PageTo Next PageWhy is the sound too low on my LG LG-55CT5WJ?
If the sound is too low on your LG Digital Signage, adjust the volume of the product or external device.
Why is my LG LG-55CT5WJ Digital Signage flickering or fluttering?
If your LG Digital Signage is flickering or fluttering, this can be normal if you turn the monitor on when it is cold. However, also ensure that the current resolution and frequency settings of the graphics card are supported by the monitor.
Why is my LG LG-55CT5WJ Digital Signage screen color unstable?
If your LG Digital Signage screen color is unstable or mono-colored, check the connection status of the signal cable. If the connection is fine, try re-inserting the PC graphics card.
Why is there no sound output from my LG LG-55CT5WJ?
If there is no sound output from your LG Digital Signage, first check if the audio cable is connected properly. Then, adjust the volume of the product or any external devices connected to it. Finally, check if the sound settings are configured correctly.
Why is the screen colour unstable on my LG Digital Signage?
If the screen colour on your LG Digital Signage is unstable or mono-coloured, check the connection status of the signal cable. If the connection is secure, try re-inserting the PC graphics card.
Why did my LG LG-55CT5WJ suddenly turn off?
If your LG Digital Signage suddenly turned off, check if the auto-off function is activated in the time-related settings. Also, make sure the product power cord is connected properly, ensuring a stable power supply. Finally, review the power control settings.
How to fix incorrect screen position on LG Digital Signage?
To correct the screen position on your LG Digital Signage, check if the graphics card resolution and frequency are supported by the product. If the frequency exceeds the supported range, use PC settings to set the resolution to the recommended value.
Why does my LG Digital Signage power suddenly turn off?
If your LG Digital Signage suddenly turns off, check if the auto-off function is activated in the time-related settings. Also, ensure the product power cord is properly connected, and check the power control settings. It may be caused by the power source not being supplied properly.
What to do if LG LG-55CT5WJ touch does not respond?
Touch functionality may be limited to One:Quick Works/ USB-C input. Ensure the USB cable between your PC and the product is connected; if not, remove and reconnect it after 10 seconds. Also, make sure your PC’s power cord is firmly plugged into a power outlet and restart your PC. Touch may not respond if the system is down due to an unstable network, so reconnect the LAN cable or restart your PC. Check the signal cable connection between your PC and the product. Ensure the product is powered on. Always connect the power cord to a grounded outlet. Verify that the screen is on.
Why does my LG Digital Signage screen flicker?
If the screen of your LG Digital Signage is flickering, especially when you turn it on when it's cold, this is normal. Also make sure that the current resolution and frequency settings of the graphics card are supported by the monitor.
General| Operating Hours | 24/7 |
|---|---|
| Output | Audio Out |
| Operating Temperature | 0 °C to 40 °C |
| Storage Temperature | -20 °C to 60 °C |
| Standby Power Consumption | 0.5W |
| Screen Size | 55" |
| Brightness | 500 cd/m² |
| Viewing Angle (H x V) | 178° x 178° |
| Response Time | 8 ms |
| Orientation | Landscape/Portrait |
| Input | HDMI, USB |
| External Control | RS-232C |
| Display Type | LED Backlight |
| Input Voltage | 100-240V~, 50/60Hz |
| Frequency | 50/60 Hz |
| Ports | HDMI, USB, RS232C |
