LG LMXC23796 Series - User Manual

Questions and Answers:

C
Cindy LawrenceSep 9, 2025
Why does my LG LMXC23796 Refrigerator ice have a bad taste or odor?
- W
  William BurtonSep 9, 2025
  If the ice from your LG Refrigerator has a bad taste or odor, it could be due to minerals in the water supply; consider installing a water filter. If the icemaker was recently installed, discard the first few batches of ice. Old ice can also develop a bad taste, so throw it away and make a new supply. Improperly stored food in either compartment can affect the ice, so rewrap the food. Cleaning the interior of the refrigerator and the ice storage bin may also help.
A
Amanda AdamsAug 22, 2025
Why is my LG LMXC23796 Refrigerator icemaker not making ice?
- S
  Sarah SmithAug 23, 2025
  If your LG Refrigerator icemaker isn't making ice, it could be due to several reasons. First, if the refrigerator was recently installed or the icemaker recently connected, allow up to 24 hours for it to start making ice. Ensure the icemaker is turned on by locating the on/off switch and confirming it's in the ON position. Check that the ice detecting sensor isn't obstructed and that the refrigerator is connected to a water supply with the shutoff valve fully open. Also, make sure that the icemaker shutoff arm or sensor is not obstructed.
J
jennifer48Aug 25, 2025
How to fix LG Refrigerator not dispensing water?
- C
  Christine RogersAug 25, 2025
  If your LG Refrigerator isn't dispensing water, it could be due to a few reasons. If it's a new installation or the water line was recently connected, dispense 2.5 gallons of water to remove trapped air. Check if the dispenser panel is locked and unlock it by pressing and holding the Lock button for three seconds. Ensure the dispenser is set to water dispensing by pressing the Water button. Also, make sure that all refrigerator and freezer doors are properly closed, and that the tubing connecting the refrigerator to the house supply valve is not kinked. Finally, check that the house water supply is connected and the valve is fully open.
J
Jonathan JoyceAug 26, 2025
Why is my LG LMXC23796 not dispensing ice?
- J
  Jennifer FisherAug 27, 2025
  Your LG Refrigerator may not be dispensing ice if the doors are not closed completely. Also, if the dispenser is used infrequently, check the ice bin for ice cubes clumping together and break them up. The delivery chute may be clogged with frost or ice fragments; remove the ice bin and clear the chute with a plastic utensil. Ensure the dispenser display is not locked by pressing and holding the Lock button for three seconds. Also, make sure the ice bin is not empty and that the shutoff arm/sensor is not obstructed.
I
Ian GuzmanAug 27, 2025
Why I'm experiencing trouble connecting my LG LMXC23796 to Wi-Fi?
- R
  reynoldscalebAug 28, 2025
  If you're having trouble connecting your LG Refrigerator to Wi-Fi, make sure the password for the Wi-Fi network was entered correctly. Delete your home Wi-Fi network and begin the registration process again. Turn off the Mobile data on your smartphone before registering the appliance. The wireless network name (SSID) should be a combination of English letters and numbers. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. Move the router closer to the appliance or purchase and install a Wi-Fi repeater.
J
Jamie CrossAug 29, 2025
Why does my LG LMXC23796 cooling system run so much?
- V
  vrodriguezAug 29, 2025
  The cooling system in your LG Refrigerator might run more than expected for several reasons. Modern refrigerators are designed to operate longer for efficiency. If the refrigerator was recently plugged in, it can take up to 24 hours to cool completely. Frequent door openings or adding a large amount of food, especially hot food, can also cause this. Ensure doors are fully closed and that the refrigerator is not in a hot location (above 110°F). Also, check if the condenser or back cover is clogged and clean it with a vacuum cleaner attachment.
R
Robert BaxterSep 17, 2025
Why is my LG LMXC23796 Refrigerator icemaker making too much ice?
- T
  Tyler WilliamsSep 18, 2025
  If your LG Refrigerator icemaker is making too much ice, the icemaker shutoff arm or sensor may be obstructed. Try emptying the ice bin.
G
Gregory JordanSep 18, 2025
Why is the inside of my LG LMXC23796 Refrigerator dusty?
- M
  Michael LeeSep 19, 2025
  If the interior of your LG Refrigerator is covered with dust or soot, ensure that the refrigerator is not located near a fire source, such as a fireplace, chimney, or candle.
S
Steven KerrSep 7, 2025
Why is my LG LMXC23796 dispensing water so slowly?
- D
  Dawn BrownSep 7, 2025
  If your LG Refrigerator is dispensing water slowly, the water filter may be exhausted. It is recommended that you replace the water filter approximately every six months, when the water filter indicator turns on, or when the water dispenser output decreases. The issue could also be related to the use of a reverse osmosis filtration system or low house water supply pressure, in which case contacting a plumber might be necessary.
R
Raymond PalmerSep 4, 2025
Why is my LG LMXC23796 Refrigerator too cold?
- G
  Gina BentonSep 4, 2025
  If your LG Refrigerator is too cold, the temperature control settings may be incorrect. Adjust the control one increment at a time and wait for the temperature to stabilize.

LG LMXC23796 Series Specifications

General

Brand	LG
Model	LMXC23796 Series
Category	Refrigerator
Language	English

Summary

PRODUCT FEATURES

Filtered Water and Ice Dispenser

Dispenses purified water and ice.

Door Alarm Function

Alerts if refrigerator or freezer door is left open too long.

CustomChill Drawer

Variable temperature storage for specific foods and drinks.

Ice Plus Feature

Increases ice production by approximately 20 percent.

Humidity Controlled Crisper

Helps keep fruits and vegetables fresh and crisp.

InstaView Door-in-Door

Allows viewing contents without opening the refrigerator door.

IMPORTANT SAFETY INSTRUCTIONS

Power Safety Precautions

Precautions for safe electrical connection and handling.

Installation Safety Guidelines

Safety guidelines for refrigerator installation.

Usage Safety Precautions

Precautions for safe operation and use of the appliance.

COMPONENTS

Refrigerator Exterior Components

Identifies external parts of the refrigerator and their functions.

Refrigerator Interior Components

Identifies internal parts of the refrigerator and their functions.

INSTALLATION

Installation Overview

Steps and considerations for installing the refrigerator.

Specifications

Technical details and dimensions for refrigerator models.

Unpacking the Refrigerator

Instructions for safely removing packaging and preparing the unit.

Choosing the Proper Location

Guidelines for selecting an optimal installation site.

Flooring Requirements

Recommendations for floor type and stability for installation.

Ambient Temperature Guidelines

Recommended temperature range for optimal refrigerator performance.

Measuring Clearances

Required space around the refrigerator for ventilation and door operation.

Refrigerator Door Handle Installation

Steps for removing and assembling refrigerator door handles.

Freezer Drawer Handle Installation

Steps for removing and assembling the freezer drawer handle.

Doors and Drawers Removal

Procedures for removing refrigerator doors and drawers for moving.

Removing the Left Refrigerator Door

Detailed steps for detaching the left refrigerator door.

Removing the Right Refrigerator Door

Detailed steps for detaching the right refrigerator door.

Assembling the Right Refrigerator Door

Detailed steps for reattaching the right refrigerator door.

Assembling the Left Refrigerator Door

Detailed steps for reattaching the left refrigerator door.

Removing the CustomChill Drawer

Instructions for safely removing the CustomChill™ drawer.

Assembling the CustomChill Drawer

Instructions for reassembling the CustomChill™ drawer.

Removing the Freezer Drawer

Steps for safely removing the freezer drawer.

Assembling the Freezer Drawer

Steps for safely reassembling the freezer drawer.

Connecting the Water Line

Preparatory steps and safety warnings before water line installation.

Water Line Installation Instructions

Detailed guide for connecting the water supply line.

Turning On the Power

Steps for plugging in the refrigerator and starting the icemaker.

Leveling and Door Alignment

Adjusting the refrigerator for stability and proper door sealing.

HOW TO USE

Before Use Procedures

Initial cleaning, ventilation, and cooling before storing food.

Control Panel Overview

Overview of the refrigerator's control panel and its functions.

Filter Management and Indicators

How to manage Air Filter and Water Filter replacement indicators.

Wireless Connectivity (Wi-Fi)

Connecting the refrigerator to a home Wi-Fi network.

Smart Grid Functionality

Utilizing Smart Grid for energy savings and demand response.

Power Saving Mode

How the refrigerator conserves energy by dimming the display.

In-Door Ice Bin Operation

Operating and managing the in-door ice bin.

Automatic Icemaker Operation

Operating and controlling the automatic icemaker.

Ice and Water Dispenser Use

Operating and cleaning the ice and water dispenser.

Storing Food Guide

Guide to storing different food types in optimal refrigerator compartments.

Storing Frozen Food Tips

Advice on storing and preserving frozen foods.

Special Compartment Features

Information on Glide'N'Access™, Humidity Crisper, and EasyReach™.

Detaching and Assembling Storage Bins

Steps for removing and installing various storage bins.

Door Bin Maintenance

How to remove, clean, and replace door bins.

InstaView Door-in-Door Access

How to access the InstaView Door-in-Door compartment.

CustomChill Drawer Operation

Operating and controlling the CustomChill™ drawer.

Adjusting Refrigerator Shelves

Instructions for adjusting refrigerator shelves.

SMART FUNCTIONS

LG SmartThinQ Application Overview

Introduction to the smart app for refrigerator control.

Before Using LG SmartThinQ

Prerequisites and initial setup steps for the app.

Installing the LG SmartThinQ Application

Guide to downloading and installing the smart app.

LG SmartThinQ Application Features

Features like firmware update, energy monitoring, and remote control.

Connecting to Wi-Fi

Steps to connect the refrigerator to a Wi-Fi network.

Re-registering Appliance;User

Procedures for re-registering the appliance or adding users.

Wireless LAN Module Specifications

Technical details of the refrigerator's Wi-Fi module.

FCC Compliance Statement

Regulatory information regarding FCC compliance.

Industry Canada Compliance

Regulatory information regarding Industry Canada compliance.

IC Radiation Exposure Statement

Statement on IC radiation exposure limits.

Open Source Software Notice

Information about open source software used in the product.

Smart Grid Function Operation

How the refrigerator operates with Smart Grid signals.

Smart Diagnosis Function

Using phone or app to transmit data for diagnosis.

MAINTENANCE

Cleaning Procedures

General guidelines for cleaning the refrigerator interior and exterior.

Replacing the Fresh Air Filter

Steps for replacing the air filter and resetting the indicator.

Replacing the Water Filter

Steps for replacing the water filter and its indicator.

Performance Data Sheet

Data sheet detailing water filter performance and tested contaminants.

SAFETY INFORMATION

Important safety information for filter installation and use.

TROUBLESHOOTING

Refrigerator and Freezer Not Cooling

Causes and solutions for cooling issues.

Excessive Cooling System Operation

Reasons for the cooling system running too much.

Refrigerator or Freezer Too Warm

Causes and solutions when compartments are too warm.

Interior Moisture Buildup

Causes and solutions for excess moisture inside.

Food Freezing in Refrigerator

Reasons for food freezing in the refrigerator compartment.

Frost or Ice Crystals on Food

Causes for frost formation on frozen food packaging.

Refrigerator or Freezer Too Cold

Causes and solutions for compartments being too cold.

Icemaker Not Making Enough Ice

Troubleshooting low ice production.

Dispensing Warm Water

Causes and solutions for warm water dispensing.

Icemaker Low Ice Production

Further troubleshooting for insufficient ice production.

Slow Water Dispensing

Causes and solutions for slow water dispensing.

Not Dispensing Ice

Troubleshooting issues with ice not dispensing.

Icemaker Not Making Ice

Reasons for the icemaker not producing ice.

Not Dispensing Water

Troubleshooting issues with water not dispensing.

Ice Taste or Odor Issues

Addressing bad taste or odor in ice.

Water Taste or Odor Issues

Addressing bad taste or odor in dispensed water.

Refrigerator Sounds and Operation

Troubleshooting normal and abnormal refrigerator sounds.

Additional Troubleshooting Topics

Addressing other issues like sounds, door sealing, and odors.

Wi-Fi Connectivity Troubleshooting

Resolving issues connecting the appliance to a Wi-Fi network.

LIMITED WARRANTY

Warranty Terms for USA

Details of the limited warranty for products sold in the USA.

Arbitration Notice (USA)

Information on the arbitration clause for dispute resolution.

Warranty Period (USA)

Specific durations for different refrigerator components' warranty.

Limited Warranty Exclusions (USA)

List of conditions and damages not covered by the warranty.

Dispute Resolution Procedure (USA)

Steps for resolving disputes in the USA, including arbitration.

Arbitration Opt Out Procedure (USA)

How to opt out of the dispute resolution procedure in the USA.

Warranty Terms for Canada

Details of the limited warranty for products sold in Canada.

Limited Warranty Exclusions (Canada)

List of conditions not covered by warranty for Canadian products.

Dispute Resolution Procedure (Canada)

Steps for resolving disputes in Canada, including arbitration.

Arbitration Fees and Costs (Canada)

Details on fees and expenses for Canadian arbitration.

Arbitration Hearings and Location (Canada)

Options for arbitration hearings in Canada.

Severability and Waiver of Warranty

Provisions regarding enforceability and waiver.

Arbitration Opt Out Procedure (Canada)

How to opt out of dispute resolution in Canada.

Conflict of Terms

How warranty terms and EULA conflict is resolved.

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