Applicable :only with symptoms                     with every repair   
 
Bulletin Type:    SVC Notice         Parts      Others  
 
 
[SVC Guide] Using the Leg Stopper Assembly to prevent grinding against drain pans 
Service Bulletin 
Product : Washing Machine 
Bulletin # : DFZ201900156-01  
Release Date : 11/01/2019 
Applicable for Serial Number : 901TN******* ~  
Page 1 
Applicable for models: WT7800CW (T1872EFHU); WT7800CV (T1872EFHU5); WT7900HBA  (T1872EFHSLU) 
Symptoms   Grinding noise, no spin, burning smell 
Picture 
Cause 
 If the customer is using a drain pan with ribs on, the rotor 
will make contact with the ribs or drain pipe when the tub is 
full. During spin this will make a loud grinding noise. 
Current and New (Visual  /  Part number & Name etc)  
 
 
 
  
 
Description 
Adding Stopper 
Before  After 
Leg Stopper Assembly 
NA  4621ER2001K 
Note: The repair instructions were moved to the second page.  
Ribs 
Drain pipe 
Touching 
 
 
Leg Stopper Assembly 
Individual Leg Stopper