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Strongly suspect items below If the issue remains yet, though all the diagnosis for icemaker has been carried out.
- Cap duct bad sealing
- Defective thermal sensor in the icemaker compartment
- Not cold icemaker compartment area (sealed system)
Clogged Ice In the Ice Bin (suspected items)
- Customer haven’t used ice dispenser over a week.
Resolution : the ices gets stuck if customer doesn’t use ice dispenser.
In this case, empty the ice bin and wait until the new ices are stacked in the ice bin.
- Temperature of icemaker compartment is not cold enough.
Resolution : Check ice fan, sealed system, cap duct, vent and other items related to temperature.
- Cap duct doesn’t seal the air properly.
Resolution : Possibly, warm air could get into the compartment and make ices get stuck. Replace the cap duct with
new one.
- In-door geared motor doesn’t work
Resolution : Change the in-door geared motor and test it.
- The water comes out of fill cup and the water get into the ice bin.
Resolution : The water pressure from shutoff valve is too high.
Recommend to use regulator to the customer and close the shutoff valve slightly.
Clogged Ices In the Chute (suspected items)
- Cap duct doesn’t seal the air properly.
Resolution : Possibly, warm air could get into the compartment and make ices get stuck. Replace the cap duct with
new one.
2
st
STEP (Ice-detecting sensor Diagnosis)
3. Wait for 3min.1. Remove Ice bin from compartment
4. Freezer door stays open
5. Push the refrigerator
button & lock button at the
same time.
2. Close the left door
(Door switch pushed)
If
ETY is shown on the display after the procedure above, Ice-detecting sensor is normal.
If
FULL is shown on the display after the procedure above, Ice-detecting sensor is abnormal.
Ice Type
Refrigerator
Freezer
Ice Plus
Fresh
Air Filter
Filter Reset
Hold 3sec
Filter Reset
Hold 3sec
Hold 3sec
Light
Water Filter
Door Al ar m
Lock
Auto
Power
13-3-3 Icemaker not making ice or not making enough ice (Other suspected Items)
13-3-4 Not Dispensing Ice
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