What to do if X appears next to Gateway on LG OLED 55B9?
If an 'X' appears next to Gateway on your LG Smart TV, unplug the power cord of the AP (Router), wait 5 seconds, and then try connecting again. If that doesn't work, initialize (reset) the AP (Router). If problems persist, contact your internet service provider or the AP (Router) company.
How to fix 'X' next to DNS on LG Smart TV?
If an 'X' appears next to DNS on your LG Smart TV, unplug the power cord of the AP (Router), wait 5 seconds, and then try connecting again. Check that the MAC address of the TV/AP (Router) is registered with your Internet service provider. Initialize (reset) the AP (Router). Also, check the AP (Router) manufacturer’s website to ensure your router has the latest firmware version installed.
Guide to connecting the TV to a network, including wired and Wi-Fi options.
Instructions for checking and installing TV software updates.
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