What to do if my LG SK10Y Speaker System has no sound?
If your LG Speaker System isn't producing any sound, first, check the volume level and make sure it isn't set to the minimum. Also, check if the mute function is activated and deactivate it. Finally, verify that you've selected the correct input source.
How to troubleshoot no woofer sound on LG Speaker System?
If you're not getting any sound from the woofer of your LG Speaker System, ensure that the subwoofer's power cord is securely plugged into the wall outlet. If it is, check if the pairing between the unit and the subwoofer has been disconnected.
Why is the output sound of my LG SK10Y Speaker System low?
If the output sound of your LG Speaker System seems low, switch the DRC function to OFF using the “LG Wi-Fi Speaker” app. If connected to a TV, change the AUDIO DIGITAL OUT setting on the TV Setup Menu from PCM to AUTO or BITSTREAM. If connected to a Player, change the AUDIO DIGITAL OUT setting on the Player Setup Menu from PCM to PRIMARY PASS-THROUGH or BITSTREAM. Also, change the Audio DRC setting on the connected device setup menu to the OFF state, and ensure Night Mode is turned OFF.
Why doesn't the AUTO POWER function work on my LG SK10Y Speaker System?
If the AUTO POWER function on your LG Speaker System isn't working, check the connection of the external device such as TV, DVD/Blu-Ray player or Bluetooth device. If you have an LG TV, check the SIMPLINK settings and try turning SIMPLINK off. Note that depending on the connected device, this function may not operate.
Why is LG Sound Sync not working on my LG SK10Y Speaker System?
If your LG Sound Sync isn't working, first check if your LG TV supports LG Sound Sync. Then, check the connection of LG Sound Sync. Finally, check the sound settings on both your TV and the LG Speaker System.
What to do if my LG SK10Y is not working properly?
If your LG Speaker System isn't working properly, try turning off the power to both the unit and any connected external devices like TVs, woofers, DVD players, or amplifiers, and then turn them back on. Alternatively, disconnect the power cords of both the unit and connected devices before reconnecting them. Also, previous settings may not be saved when device power is shut off.
What to do if I can't change input source on my LG SK10Y?
If you can't change the input source with the F button on your LG Speaker System and only see [DEMO] on the front display, unplug the power cord and plug it back in. If that doesn’t work, press and hold the / button on the sound bar until you hear a beep sound, and you see “RESET” on the display window.
Why are media servers not displayed on my LG Speaker System?
If media servers are not displayed on the device list of your LG Speaker System, turn off the firewall or anti-virus software running on your media server. Also, make sure that the speaker is connected to the same network that your media server is connected to.
General| Package depth | 284 mm |
|---|---|
| Package width | 1516 mm |
| Package height | 472 mm |
| Package weight | 19300 g |
| Audio decoders | Dolby Atmos, Dolby Digital, Dolby Digital Plus, Dolby TrueHD |
| RMS rated power | 550 W |
| Audio output channels | 5.1.2 channels |
| Audio Return Channel (ARC) | Yes |
| Subwoofer connectivity | Wireless |
| Apple docking compatibility | - |
| Tweeter diameter | 20 mm |
| HDMI in | 2 |
| Bluetooth version | 4.0 |
| HDMI ports quantity | 3 |
| Number of HDMI outputs | 1 |
| Connectivity technology | Wired & Wireless |
| Product color | Black |
| Audio formats supported | AAC, AAC+, AIFF, FLAC, LPCM, MP3, OGG, WAV, WMA |
| Consumer Electronics Control (CEC) | SimpLink |
| AC input voltage | 100 - 240 V |
| AC input frequency | 50 - 60 Hz |
| Power consumption (typical) | 61 W |
| Cables included | Optical |
Weight and Dimensions| Depth | 146 mm |
|---|---|
| Width | 1443 mm |
| Height | 63 mm |
| Soundbar weight | 7500 g |
| Subwoofer depth | 312.8 mm |
| Subwoofer width | 221 mm |
| Subwoofer height | 390 mm |
| Subwoofer weight | 7600 g |
| Main unit dimensions (WxDxH) | 1433 x 146 x 63 mm |
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