What to do if my LG SK8Y has no sound?
If your LG Speaker System isn't producing any sound, first, check the volume level and make sure it isn't set to the minimum. Also, check if the mute function is activated and deactivate it. Finally, verify that you've selected the correct input source.
How to troubleshoot no woofer sound on LG Speaker System?
If you're not getting any sound from the woofer of your LG Speaker System, ensure that the subwoofer's power cord is securely plugged into the wall outlet. If it is, check if the pairing between the unit and the subwoofer has been disconnected.
Why is the output sound of my LG SK8Y Speaker System low?
If the output sound of your LG Speaker System seems low, switch the DRC function to OFF using the “LG Wi-Fi Speaker” app. If connected to a TV, change the AUDIO DIGITAL OUT setting on the TV Setup Menu from PCM to AUTO or BITSTREAM. If connected to a Player, change the AUDIO DIGITAL OUT setting on the Player Setup Menu from PCM to PRIMARY PASS-THROUGH or BITSTREAM. Also, change the Audio DRC setting on the connected device setup menu to the OFF state, and ensure Night Mode is turned OFF.
Why doesn't the AUTO POWER function work on my LG Speaker System?
If the AUTO POWER function on your LG Speaker System isn't working, check the connection of the external device such as TV, DVD/Blu-Ray player or Bluetooth device. If you have an LG TV, check the SIMPLINK settings and try turning SIMPLINK off. Note that depending on the connected device, this function may not operate.
Why is LG Sound Sync not working on my LG SK8Y Speaker System?
If your LG Sound Sync isn't working, first check if your LG TV supports LG Sound Sync. Then, check the connection of LG Sound Sync. Finally, check the sound settings on both your TV and the LG Speaker System.
What to do if my LG SK8Y is not working properly?
If your LG Speaker System isn't working properly, try turning off the power to both the unit and any connected external devices like TVs, woofers, DVD players, or amplifiers, and then turn them back on. Alternatively, disconnect the power cords of both the unit and connected devices before reconnecting them. Also, previous settings may not be saved when device power is shut off.
What to do if I can't change input source on my LG Speaker System?
If you can't change the input source with the F button on your LG Speaker System and only see [DEMO] on the front display, unplug the power cord and plug it back in. If that doesn’t work, press and hold the / button on the sound bar until you hear a beep sound, and you see “RESET” on the display window.
Why are media servers not displayed on my LG Speaker System?
If media servers are not displayed on the device list of your LG Speaker System, turn off the firewall or anti-virus software running on your media server. Also, make sure that the speaker is connected to the same network that your media server is connected to.
General| Audio decoders | Dolby Atmos |
|---|---|
| RMS rated power | 360 W |
| Audio output channels | 2.1 channels |
| Audio Return Channel (ARC) | Yes |
| FM radio | - |
| Product color | Black |
| Audio formats supported | AAC, AAC+, AIFF, ALAC, FLAC, LPCM, MP3, OGG, WAV, WMA |
| Consumer Electronics Control (CEC) | SimpLink |
| Soundbar speaker RMS power | 160 W |
| Subwoofer connectivity | Wireless |
| HDMI in | 1 |
| HDMI version | 1.4 |
| Bluetooth version | 4.0 |
| Connectivity technology | Wired & Wireless |
| Power consumption (standby) | 0.5 W |
| Power consumption (typical) | 29 W |
| Package depth | 282 mm |
| Package width | 1156 mm |
| Package height | 455 mm |
| Package weight | 13290 g |
Weight and Dimensions| Depth | 89 mm |
|---|---|
| Width | 1059.2 mm |
| Height | 61 mm |
| Soundbar weight | 3000 g |
| Subwoofer depth | 312.4 mm |
| Subwoofer width | 221 mm |
| Subwoofer height | 391.2 mm |
| Subwoofer weight | 7620 g |
Essential safety warnings and cautions for product usage and placement.
Guidelines for safe handling and use of the power cord.
Explains symbols related to AC, DC, and dangerous voltage.
Explains symbols for Class II equipment, stand-by, and power.
Key functionalities including LG Sound Sync, Wi-Fi app, and Bluetooth.
Explains icons used for notes and cautions in the manual.
Explains primary buttons: Power, Volume, Function, Mute, Play/Pause, etc.
Details functions like Sound Effect, AV Sync, Info, Auto Volume, Auto Power.
Guide for replacing the batteries in the remote control.
Describes the remote sensor, LED indicator, and display window.
Explains the unit's buttons: Power, Function, Volume, Wi-Fi.
Details all input/output connectors on the rear panel.
Allows controlling unit volume with TV remote.
Limits Bluetooth connections to specific functions.
Automatically turns the unit on/off based on input signals.
Manages Bluetooth and Network standby modes.
Enables surround sound using rear speakers.
Guidance on positioning the soundbar and subwoofer for optimal sound.
Instructions and precautions for mounting the unit on a wall.
Step-by-step guide to mounting the unit on a wall.
Crucial safety warnings for secure and safe wall mounting.
Visual guide for optimal speaker placement for surround sound.
Instructions on organizing cables using ties.
Guide for connecting the AC adapter and safety precautions.
Connecting and setting up the wireless subwoofer.
Step-by-step guide for manual wireless subwoofer pairing.
Important notes on pairing time, placement, and interference.
Instructions for connecting rear speakers to the wireless receiver.
Initial setup and LED indicators for the wireless receiver.
Steps for manually pairing the wireless receiver.
Explains LED indicators during wireless receiver pairing.
How to enable and control the surround sound function.
Table detailing sound output based on sound effect and input.
Table detailing sound output with surround function off.
Instructions on affixing ferrite cores to cables for interference reduction.
Advice on placement to minimize wireless interference.
Steps and notes for connecting via optical cable.
How to use LG Sound Sync for TV audio synchronization.
Detailed steps for establishing a wired LG Sound Sync connection.
Instructions for wireless LG Sound Sync setup and considerations.
Steps for connecting via HDMI using the ARC feature.
Details on using SIMPLINK for integrated remote control.
Tips for connecting HDMI/DVI devices and ensuring compatibility.
Advice on selecting HDMI cables and resolving connection issues.
What Dolby Atmos is and how it enhances sound experience.
How to set up the soundbar for Dolby Atmos audio.
How to connect external devices via HDMI IN.
How to connect external devices via OPTICAL IN.
Connecting and playing music from portable devices.
Connecting TV and external devices via HDMI or Optical.
Connecting to network using the Wi-Fi Speaker app.
Instructions for establishing a wired network connection.
Guide to connecting wirelessly using the LG Wi-Fi Speaker app.
Overview of the app's capabilities for managing the speaker.
Step-by-step instructions for downloading the LG Wi-Fi Speaker app.
How to integrate and use the unit with Google Assistant.
Information about Bluetooth technology and its profiles.
Step-by-step guide for pairing Bluetooth devices and playing music.
How to check connection status and device name.
Tips for optimal Bluetooth performance and troubleshooting.
Function to restrict Bluetooth connections to specific modes.
How to use your TV's remote to control the soundbar.
Adjusting audio delay for better synchronization with video.
How to mute and unmute the unit temporarily.
Feature that dims the display after a period of inactivity.
How the unit conserves power by automatically turning off.
How the soundbar automatically turns on/off with input signals.
Important considerations and tips for using the AUTO POWER feature.
How the unit automatically switches functions based on input source.
Important notes regarding optical function change and SIMPLINK.
Selecting and understanding various preset sound effect modes.
Using AUTO VOL to automatically adjust volume levels.
Adjusting volume levels for specific speakers like woofer and rear.
Explains how the unit enters standby and network standby modes.
Functionality and setup for Bluetooth standby mode.
Instructions on how to perform a factory reset on the speaker.
Solutions for common problems like unit not working or no sound.
Addressing issues with remote control, AUTO POWER, and LG Sound Sync.
Solutions for low sound output and Bluetooth connection problems.
Addressing network connectivity and LG Wi-Fi Speaker app issues.
Troubleshooting steps for the LG Wi-Fi Speaker application.
Guidance on preventing wireless interference and Bluetooth issues.
Steps to exit the demo mode and change input sources.
Solutions for when the remote control is unresponsive.
Details on supported file extensions, sampling frequency, and bit rate.
Legal information regarding Bluetooth, HDMI, Dolby Atmos, and DTS.
Covers power, dimensions, operating environment, and audio formats.
Details on ports and RMS output power.
Technical details for the wireless subwoofer and system connectivity.
Specifications for the wireless receiver and individual rear speakers.
Guidelines for safely handling, shipping, and cleaning the speaker.
Information regarding third-party network services and content.
Details the license agreement and terms for using LG Software.
Information on liability limitations and third-party service access.
Details on third-party content, children's use, and security.
Information on complaints, governing law, and miscellaneous terms.
Information on how to obtain open source code and license terms.
Features of the app for music playback and speaker control.
Instructions for downloading the app from app stores.
Steps to review and accept the terms of use for the app.
Steps to review and accept the Chromecast service terms.
Requirements for connecting the speaker to your home network.
Instructions for connecting the speaker via LAN cable.
Steps to prepare for simple Wi-Fi and Bluetooth connection.
Finding and selecting the speaker for connection via the app.
Steps to start the manual connection process.
Entering network details and finalizing the connection.
Specific steps for iOS devices to connect to the speaker's Wi-Fi.
How to enter the network password for connection.
How to access and understand the app's side menu options.
Overview of the 'My Speakers' screen and its functions.
How to select music sources and play songs using the app.
Options for playing songs next, adding to queue, or playlists.
How to add songs to existing or new playlists.
Overview of playback controls and information display.
How to select and adjust sound effects for desired audio output.
How to access and configure connected speaker settings via the app.
Adjusting sound effects, volume levels, and AV sync.
Configuring Bluetooth, Auto Power, TV remote control, and sleep timer.
Resetting settings, checking software version, IP info, and privacy.
Settings for user enhancement, app version, terms, and licenses.
Configuring Chromecast features and time zone settings within the app.
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