Why is there no sound coming from my LG Speaker System?
If your LG Speaker System isn't producing sound, start by adjusting the volume to ensure it's not set to the minimum. Also, check if the mute function is activated by looking for the mute indicator or trying to adjust the volume level. If you are using an external device, check and adjust its volume, too. Finally, verify that you've selected the correct input source on your speaker system.
What to do if there is no woofer sound from my LG SN9YG?
If you're not getting any sound from the woofer of your LG Speaker System, make sure the subwoofer is securely plugged into the wall outlet. If it is, check if the pairing between the main unit and the subwoofer has been disconnected. If so, you will need to connect the unit and the subwoofer.
What to do if my LG Speaker System remote control does not work?
If the remote control for your LG Speaker System isn't working, first ensure you're within 7 meters (23 ft) of the unit and that there are no obstacles blocking the path. If it still doesn't work, the batteries may be exhausted, so try replacing them with new ones.
Why does the AUTO POWER function not work on my LG SN9YG Speaker System?
If the AUTO POWER function on your LG Speaker System isn't working, first check the connection of the external device, such as a TV or DVD/Blu-Ray player. Also, check the SIMPLINK settings on your LG TV and try turning SIMPLINK off. Note that depending on the connected device, this function may not operate.
How to troubleshoot when my LG SN9YG Speaker System does not work properly?
If your LG Speaker System isn't working properly, try turning off the power to both the unit and any connected external devices like TVs, woofers, DVD players, or amplifiers, and then turn them back on. If that doesn't work, disconnect the power cord of this unit and the connected external devices and then try connecting them again. It's also possible that previous settings were not saved when the device was shut off.
Why does LG Sound Sync not work with my LG SN9YG?
If your LG Sound Sync isn't working, verify that your LG TV supports LG Sound Sync (Wired). Also, check the physical connection for LG Sound Sync (Wired). Finally, review the sound settings on both your TV and the speaker system.
General| Audio decoders | DTS Digital Surround, DTS Virtual:X, DTS-HD HR, DTS-HD Master Audio, DTS:X, Dolby Atmos, Dolby Digital, Dolby Digital Plus, Dolby TrueHD |
|---|---|
| Equalizer modes | Bass Blast, Bass Blast+, Standart |
| RMS rated power | 520 W |
| Audio output channels | 5.1.2 channels |
| Audio Return Channel (ARC) | Yes |
| Soundbar speaker RMS power | 300 W |
| Subwoofer connectivity | Wireless |
| Ethernet LAN | No |
| HDCP version | 2.2 |
| Bluetooth version | 5.0 |
| Number of HDMI outputs | 1 |
| Connectivity technology | Wired & Wireless |
| FM radio | - |
| Display type | LCD |
| Product color | Black |
| Virtual assistant | Google Assistant |
| Audio formats supported | AAC, AAC+, FLAC, LPCM, MP3, OGG, WAV, WMA |
| Network streaming services supported | Chromecast |
| Cables included | Optical |
| Number of products included | 1 pc(s) |
| Remote control battery type | AAA |
| Power source | AC |
| Power consumption (standby) | 0.5 W |
| Subwoofer power consumption | 38 W |
| Mobile operating systems supported | Android, iOS |
| Harmonized System (HS) code | 85182200 |
Weight and Dimensions| Depth | 145 mm |
|---|---|
| Width | 1220 mm |
| Height | 57 mm |
| Soundbar weight | 6300 g |
| Subwoofer depth | 312.8 mm |
| Subwoofer width | 221 mm |
| Subwoofer height | 390 mm |
| Subwoofer weight | 7800 g |
Essential safety warnings for operation, fire, shock, and ventilation.
Guidelines for safe use and handling of the power cord to prevent hazards.
Explains symbols like 'Note' and 'Caution' used throughout the manual for clarity.
Describes the standby, function selection, and volume adjustment buttons on the front panel.
Details the microphone mute and Google Assistant activation buttons on the front panel.
Explains the microphone, remote sensor, and Google Assistant LED status indicators.
Advises on proper usage of touch buttons to prevent damage and ensure functionality.
Details the HDMI OUT, HDMI IN, and OPTICAL IN ports for audio and video connections.
Explains the usage of the USB port for connecting memory devices.
Instructions for replacing remote batteries and managing standby modes.
How to adjust the speaker volume using the remote control's volume buttons.
Explains how to select sound effects and activate night time listening mode.
Details auto power, mute, and Google Assistant activation via remote control.
Describes how to adjust sound levels for speakers and activate surround sound.
Explains how to view information and control playback using the remote.
Illustrates the optimal placement for center, front, top, and side speakers.
Shows the recommended positions for the subwoofer and rear speakers for surround sound.
Provides instructions on connecting the sound bar and placing the subwoofer for optimal sound.
Warns about metallic furniture and TV sensor obstruction for best wireless performance.
Advises on secure mounting, avoiding impacts, and cable management to prevent falls.
Lists preparation materials and recommends connecting cables before wall mounting.
Step-by-step guide for attaching the wall bracket and mounting the unit securely.
Guide to download and install the Google Home app for network and smart device connection.
Outlines prerequisites like a wireless router and Google account for network setup.
Step-by-step instructions to launch the Google Home app and connect the speaker to Wi-Fi.
Provides tips on Wi-Fi connection issues and compatibility with other apps.
Instructions on using cable ties to organize and secure connected cables neatly.
Explains the LED indicators for the wireless subwoofer and manual pairing steps.
Guides on connecting the subwoofer to the sound bar for automatic pairing.
Instructions on connecting speaker wires to the wireless receiver terminals.
Details connecting the wireless receiver to rear speakers and surround sound kits.
Explains the LED indicators for the wireless receiver and initial setup procedures.
How to activate and deactivate the surround sound feature using the remote control.
Table showing sound effect and channel output with rear speakers connected.
Table showing sound effect and channel output without rear speakers.
Step-by-step guide on attaching the ferrite core to speaker cables to reduce interference.
Tips on minimizing wireless interference and optimal placement of components.
Guide for connecting the sound bar to the TV using an optical cable for audio.
Instructions for using LG Sound Sync to control volume with TV remote.
How to connect LG TV via optical cable for LG Sound Sync functionality.
Guide for connecting sound bar to TV via HDMI for audio and SIMPLINK control.
Explains ARC and eARC for transmitting audio and advanced formats over HDMI.
Details how SIMPLINK allows TV remote control of the sound bar via HDMI.
Tips for successful HDMI connection, including device compatibility and resolution.
Information on selecting the correct HDMI cable for optimal signal transmission.
Explains Dolby Atmos and DTS:X immersive audio experiences.
Requirements and setup for enjoying Dolby Atmos and DTS:X audio formats.
Instructions for connecting external devices to the sound bar via HDMI IN.
Steps for connecting external devices to the sound bar via Optical IN.
Guide on connecting USB memory devices to the sound bar's USB port.
Lists compatible USB devices and notes on playing files from USB.
Specifies requirements for USB devices, including file systems and device types.
Details supported audio file formats, sampling frequencies, and bitrate resolutions.
Explains how folders and files are recognized and displayed from a USB device.
How to play, pause, skip, and search files on a USB device.
Explains different playback modes like repeat, folder, all, and shuffle.
How to activate and use voice commands with Google Assistant.
Explains how Google Assistant can control compatible smart home devices.
Examples of voice commands for time, weather, planning, and alarms.
Voice commands for music playback, volume adjustment, and smart home device control.
Provides links to official Google Assistant help pages for setup and usage.
Steps to connect the TV and sound bar for voice command functionality.
Lists available voice commands for controlling LG TV functions like power and volume.
Voice commands for turning off the sound bar and switching between functions.
Commands for setting sound effects, auto volume, night time, and surround sound.
Guide to download and install the LG Sound Bar app from app stores.
Outlines requirements for using the app and its capabilities like Chromecast.
Explains Bluetooth technology, its range, and supported devices.
Steps for pairing and playing music from a Bluetooth-enabled device.
What to expect upon successful Bluetooth connection and device name display.
Important notes on Bluetooth auto-pairing, interference, and multi-device limitations.
How to use Google Assistant to connect or disconnect Bluetooth devices.
Instructions on how to check and edit the speaker's name using the Google Home app.
How to control the sound bar's volume and mute using the TV remote.
Explains how the unit automatically turns on/off based on input signals.
How the sound bar automatically switches functions for Optical, HDMI ARC, and Bluetooth inputs.
Describes how the unit enters standby and networked standby modes.
Instructions on how to reset the speaker to factory settings to resolve issues.
Solutions for issues where the unit doesn't work properly or produce sound.
Troubleshooting steps for remote control malfunctions and AUTO POWER function errors.
Tips for improving low sound output and resolving USB recognition problems.
Solutions for Bluetooth pairing problems and voice recognition failures.
Solutions for issues connecting the speaker to the home network or Wi-Fi.
Troubleshooting steps if the LG Sound Bar or Google Home app does not work properly.
Addresses wireless interference and Bluetooth device malfunctions or noise.
Steps to exit the demo mode if the unit is stuck or controls are unresponsive.
Lists the audio file formats compatible with the sound bar.
Details supported sampling frequencies and bitrate resolutions for audio files.
Provides details on dimensions, operating temperature, humidity, and input/output ports.
Lists the RMS output power for different speaker channels.
Details specifications for the wireless subwoofer and receiver.
Lists the specifications for individual rear speakers.
Guidance on safely shipping the unit and cleaning its exterior surfaces.
Information regarding third-party network services and LG's responsibility.
Information on obtaining source code and license terms for open-source software.
Disclaimers related to Google services, data connection, and smart device compatibility.
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