LG SPN4BB-W - Advanced Troubleshooting; Low Output Sound and USB Recognition Issues; Wireless Interference Troubleshooting; Bluetooth Device Malfunction and Noise

Troubleshooting36
Troubleshooting
4
Symptoms Cause & Solution
When you feel the output
sound of the unit is low.
Check the details below and adjust the unit according to them.
y
With the sound bar connected with TV, change the AUDIO DIGITAL OUT
setting on TV Setup Menu from [PCM] to [AUTO] or [BITSTREAM].
y
With the sound bar connected with Player, change the AUDIO DIGITAL OUT
setting on Player Setup Menu from [PCM] to [PRIMARY PASS-THROUGH] or
[BITSTREAM].
y
Change Audio DRC setting on connected device setup menu to [OFF] state.
y
Make sure Night time mode is not On. Turn [OFF] Night time mode.
USB is not recognized.
y
Format the USB device and connect it again.
When formatting the USB device, select the available le system. (Page 25)
NOTES to use wireless
Symptoms Cause & Solution
This device may have
wireless interference.
y
Wireless may not operate normally in weak signal area.
y
Please install the device close enough to wireless subwoofer.
y
Do not install the device on metal furniture for optimum performance.
Bluetooth device may
malfunction or make
noise in the following
cases.
y
When any part of your body contact the transceiver of the Bluetooth device
or sound bar.
y
When there is an obstacle or wall or the device is installed in a secluded spot.
y
When there is a device (a wireless LAN, a medical equipment or a microwave)
using same frequency, make the distance between the products as far away
as possible each other.
y
When connecting the device to the Bluetooth device, make the distance
between the products as close as possible each other.
y
When the device gets too far from the Bluetooth device, the connection is
disconnected and also malfunction may occur.