What to do if there is no sound on my LG Monitor?
If there is no sound, check if the audio cable is connected properly. Also, adjust the volume and make sure the sound settings are properly configured.
How to fix no image on my LG Monitor?
If no image is displayed on your LG Monitor, ensure the power cord is properly connected to the outlet and that the power switch is turned on. Also, adjust the brightness and contrast settings. If the monitor is in power saving mode, move the mouse or press any key. You may also try turning both the monitor and your device off and then back on. Check the signal cable connection between your PC and the monitor, and press the 'INPUT' menu on the remote to verify the input signal. If the signal from the PC (video card) is out of the vertical or horizontal frequency range of the product, adjust the frequency range by referring to the Specifications in this manual. The maximum resolution for RGB, HDMI, and DVI is 1920 x 1080 @ 60 Hz.
What to do if the audio function does not work on LG Monitor?
If the audio function on your LG Monitor isn't working, first check if the audio cable is properly connected. Then, adjust the volume settings to an audible level. Make sure the sound is set properly and select the appropriate equalizer setting.
Is the LG Digital Signage power cord connected?
Check if the power cord is properly connected to the outlet.
How to fix a screen with poor color resolution (16 colors) on my LG Monitor?
To resolve poor color resolution, set the number of colors to more than 24 bits (true color). In Windows, go to Control Panel - Display - Settings - Color Table menu to adjust this setting.
What to do if the screen is displayed abnormally on my LG TSP500-A.AUS?
If your screen is displaying abnormally, the input signal may not be properly connected. Ensure that you connect the signal cable that corresponds to the source input signal.
What to do if the power suddenly turned off on my LG TSP500-A.AUS Monitor?
If the monitor suddenly turns off, check if the sleep timer is set. Also, verify the power control settings. Finally, make sure there wasn't a power interruption.
What to do if the 'Check signal cable' message appears on my LG TSP500-A.AUS?
If you see a 'Check signal cable' message, it means the connection between your PC and the monitor is not working. First, check the signal cable to ensure it's properly connected. If the issue persists, press the 'INPUT' menu on the remote control to verify the input signal.
How to fix horizontal noise or blurred characters on my LG TSP500-A.AUS Monitor?
If you're experiencing horizontal noise or blurred characters and using a D-Sub analog signal, press the "AUTO" button on the remote control to automatically optimize the screen. If the issue persists, use the Phase OSD menu.
Why is the sound too dull on my LG TSP500-A.AUS Monitor?
If the sound is too dull, select the appropriate equalize sound setting.
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