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TROUBLESHOOTING
The appliance stops
during operation.
The appliance is suddenly turned off.
• The
Off Timer
function may have timed out, which turns the appliance off.
Check the timer settings.
A power failure has occurred during operation.
• Wait for the power to come back on. If you have the
Auto Restart
function
enabled, your appliance will resume its last operation several minutes
after power is restored.
The appliance does not
work.
The appliance is unplugged.
• Check whether the power cord is plugged into the outlet or the power
isolators are switched on.
A fuse exploded or the power supply is blocked.
• Replace the fuse or check if the circuit breaker has tripped.
A power failure has occurred.
• Turn off the appliance when a power failure occurs.
• When the power is restored, wait 3 minutes, and then turn on the
appliance.
The voltage is too high or too low.
• Check if the circuit breaker has tripped.
The appliance was turned off automatically at a preset time.
• Turn the appliance on.
The battery setting in the wireless remote control is incorrect.
• Make sure that the batteries are inserted correctly in your wireless remote
control.
• If the batteries are placed correctly, but the appliance still does not
operate, replace the batteries and try again.
The appliance does not
emit cool air.
Air is not circulating properly.
• Make sure that there are no curtains, blinds, or pieces of furniture blocking
the front of the appliance.
The air filter is dirty.
• Clean the air filter once every 2 weeks.
• See “
Cleaning the Air Filter
” for more information.
The room temperature is too high.
• In summer, cooling the indoor air fully may take some time. In this case,
select the
Jet
mode to cool the indoor air quickly.
Cold air is escaping from the room.
• Make sure that no cold air is escaping through the ventilation points in the
room.
Symptoms Possible Cause & Solution
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