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V CAST Music Frequently Asked Questions
Q.
Are iPod
®
and iTunes
®
music files compatible with my V CAST Music-capable phone?
A. No. Only music imported from a CD via Windows Media™ Player 10, purchased from the
V CAST Music service or other purchased Windows Media formatted music are compatible.
Q. What are the system requirements?
A. To access the V CAST Music Online Store from a PC or to transfer music from
your PC to a Verizon Wireless V CAST Music phone, you will need both the
Windows
®
XP operating system and Windows Media Player 10. V CAST Music
is not compatible with Mac OS X
®
.
Q. How can I transfer purchased music from my PC to my V CAST Music phone?
A. Music can be transferred using your V CAST Music phone’s USB cable.
Q. Where can I store music if the memory on my phone is full?
A. Music can also be stored to a compatible external memory card. External memory
cards should only be used for storage and not for transferring files.
Q. If I delete a song which I purchased from my V CAST Music phone, how do I
retrieve the song later?
A. Whenever you purchase a song directly from your V CAST Music phone, you also receive
as part of that purchase a second, higher quality copy of the song sent to
your account on the V CAST Music Online Store. Please download this song file to your
online music library, and re-sync the song to your V CAST Music phone using
a phone-compatible USB cable and Windows Media™ Player 10.
If you have more questions about using V CAST Music service on your specific phone,
visit www.verizonwireless.com/data and select your model.
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