Liberty Safe - Troubleshooting and Frequently Asked Questions; Troubleshooting Guide

Owner Use and Care Manual
• If you live in a humid environment, it is recommended that you use a dehumidifier
or desiccant to protect the contents from rust or mildew. Dehumidifiers and other
moisture reducing products suitable for your safe are available from your dealer.
CLEANING AND MAINTAINING YOUR SAFE
• Manual Locks It is recommended that you have your manual lock serviced
annually by a certified lock technician to maintain trouble-free service. Electronic
locks do not require this service.
• Chrome Locking Pins Once per year extend the bolts and wipe a small amount
of grease along the bottom and front side of the pin.
• Internal Locking Mechanism - The advanced locking mechanism requires no
maintenance. Opening the door panel of your safe by anyone other than a certified
lock or safe technician may void your warranty.
• Exterior Use a soft, non-abrasive cloth dampened with water to clean the surface
of a gloss, powder coat or textured finish safe. Other materials my cloud or scratch
the finish of your safe:
Logos and other graphic images must be wiped gently. Never rub or polish
The lock and handle have a protective coating to prevent tarnish. DO NOT use
metal polishes or solvents for cleaning. Simply wipe off with a soft cloth.
Scratches and other blemishes may be touched up with a paint touch up kit
available from your dealer.
• Fire Seal - The fire seal does not need maintenance unless it is ripped or destroyed.
If the seal becomes damaged, call for replacement parts. The Palusol® fire seal
used provides additional fire protection. Once the temperature reaches 212
0
it
expands up to seven (7) times it's flat size and fills the joints and gaps resisting
penetration of smoke and heat.
LOST COMBINATION OR KEYS-ALL LOCK TYPES
The lock on your safe has been set with a randomly selected combination at the time of
manufacturing. As part of our continuing service, a record of your combination by serial
number is kept on file. To help us better serve you, please contact a CSR at (800) 247-
5625 when you change your combination or code. If you lose your combination, you can
retrieve a copy for a $15.00 research fee, provided you have not changed it from the
original combination. You must complete certain security and documentation
requirements. If you lose your keys you can obtain a duplicate for $5.00 each key, plus
$5.00 shipping and handling. Call a CSR at (800) 247-5625, press 4, or go to
vvww.libertysafe.com to download a combination/duplicate key request form.
TROUBLE SHOOTING GUIDE
Problem Possible Solution
Key Will Not Turn
Verify that the combination dial is set at zero before attempting
to turn the key. Make sure key is fully inserted before attempting
to turn key.
Rev: 01.01.08 Page 9
PI 04.9