Liberty Safe - Frequently Asked Questions

Owner Use and Care Manual
Door Rattles When Verify that the handle is rotating completely and that the locking
Shut
bolts are fully extending. Refer to the Door Adjustment
Procedures.
Door Will Not Shut Verify that the lock is unlocked and the locking bolts are fully
retracted. Make sure the interior shelves are pushed back as far
as possible, and that the floorboard is pressed down to the
bottom of the safe floor. The handle should travel the same
distance with the door closed as it does with the door open.
Door Shuts But Will
Verify that the door is shut completely, the handle rotated
Not Lock completely and locking bolts extended to their locked position.
Then rotate the dial to lock the safe. Verify that interior shelves
are pushed back as far as possible, and that the floorboard is
pressed down to the bottom of the safe floor.
Chrome Locking Bolts Verify that the dial is unlocked and has stopped on or about
Do Not Retract to "87" before turning the handle. On some models the bolt
Close Door detent, (underneath the door, inside-middle) must be pressed in
before turning the handle to retract the bolts. Bolts may become
dry and need oil. Use a cotton cloth and light oil to rub each bolt
entirely, front & back of door.
FREQUENTLY ASKED QUESTIONS
Q. How does the key-lock work?
A. It is used to lock the dial from turning. You can lock the dial combination scrambled or
open. Simply set the dial to "0", insert the key and turn half a tum counterclockwise. This
will lock the safe. To unlock, turnkey half a turn clockwise, remove the key and either
redial combo or turn dial back to opening position.
Q. Can I change the safe's combination?
A. If the safe is equipped with an electronic lock refer to the "Changing Your
Combination" instructions in this manual. (The S&G operating instructions for biometric
locks are included in your packet as well). If the safe is equipped with a mechanical dial
lock you must contact a locksmith or your local dealer to have the combination reset.
Q. Why is the handle pointing in a different direction than it used to be?
A. The handle has a built in c!c.:tch mechanism. When the handle is forced it will slip left
or right. To reset it simply fo'c.e It back to iI's original position when locked.
Q. What is routine maintenance and who is qualified to do it?
A. Routine maintenance is to keep your safes lock is in good working condition and may
prevent costly lockouts. Most locksmiths can perform the work. Make sure that they are
familiar with Sargent & Greenleaf® group II locks.
Rev: 01.01.08 Page 11 PI 04.9