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Troubleshooting
You can find more help from our award-winning customer support at Linksys.com/support/EA7250 or
Linksys.com/support/EA7430.
Your router was not successfully set up
If you could not complete the setup wizard, you can try the following:
•
Press and hold the Reset button on your router with a paperclip or pin until the light starts blinking (about 10
seconds). Install the router again.
•
Temporarily disable your computer’s firewall (see the security software’s instructions for help). Install the
router again.
•
If you have another computer, use that computer to install the router again.
Your Internet cable is not plugged in
message
If you get a “Your Internet cable is not plugged in” message when trying to set up your router, follow these troubleshooting
steps.
•
Make sure that an ethernet cable (like the one supplied with your router) is securely connected to the yellow Internet
port on the back of the router and to the appropriate port on your modem. This port on the modem is usually labeled
Ethernet, but may be named Internet or WAN.
•
Make sure that your modem is connected to power and is turned on. Make sure the power switch is set to the ON or l
(as opposed to O) position.
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