Write Problems
Symptom
Possible Cause
Solution
Authoring software used
does not support your BD
dr
i
ve
•
Use the authoring software provided with
t
he
BD dr
i
ve.
•
If using other software, contact the sof
t
ware
supplier (or check the appropriate webs
it
e)
to ensure that it supports your BD dr
i
ve.
Disc inserted upside down
•
Reinsert the disc label side up.
Insufficient hard d
i
sk
capac
it
y
•
Ensure that 1.2 to 2 times the capacity of
t
he
write data is available on hard d
i
sk.
(Required capacity may vary according
t
o
write me
t
hod.)
No power
•
Ensure that the power cord is connec
t
ed
securely (at all connec
ti
ons).
Cannot write to d
i
sc
SATA cable not proper
l
y
connec
t
ed
•
Ensure that the SATA cable and connec
t
ors
are not damaged (check the pins carefu
ll
y),
and both sides are connec
t
ed.
Defective or damaged d
i
sc
•
Always use high-quality med
i
a.
•
Always handle discs with care and keep
them clean. Deep scratches, fingerprints, or
other contaminants on a disc’s surface can
make it unreadab
l
e.
Writing errors occur
Insufficient hard d
i
sk
capac
it
y
•
Ensure that 1.2 to 2 times the capacity of
t
he
write data is available on hard d
i
sk.
(Required capacity may vary according
t
o
write me
t
hod.)
SATA cable not proper
l
y
connec
t
ed
•
Ensure that the SATA cable and connec
t
ors
are not damaged (check the pins carefu
ll
y),
and both sides are connec
t
ed.
Drive no
t
recogn
i
zed
Authoring software used
does not support your BD
dr
i
ve
•
Use the authoring software provided w
it
h
your BD dr
i
ve.
•
If using other software, contact the sof
t
ware
supplier (or check the appropriate webs
it
e)
to ensure that it supports your BD dr
i
ve.
BD/DVD/CD media no
t
compatible with high speed
•
Use media rated for the highest speed your
drive can write
t
o.
Cannot write a
t
highest speed
Defective or damaged d
i
sc
•
Always use high-quality med
i
a.
•
Always handle discs with care and keep
them clean. Deep scratches, fingerprints, or
other contaminants on a disc’s surface can
make it unreadab
l
e.
ENGLISH
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