NEW TRAILER LIMITED WARRANTY
Pleasant Valley Teardrop Trailers will make repairs to defects in workmanship or materials, free of charge for one year from the
retail purchase date. Because of design changes and improvements, we reserve the right to substitute parts, materials or
components with ones of equal value and quality. This warranty applies only to the original retail purchaser of a new product from
an authorized Little Guy or T@B Dealer. The owner is responsible to maintain the camper in accordance with the instructions
provided in the owner’s manual. Failure to follow proper procedures and seasonal maintenance schedules may void your warranty.
Warranty Services: To obtain warranty services, contact the factory and ask for Warranty Department. If your warranty is not
registered, you will be asked to provide a sales receipt to document the date and location of purchase.
Warranty Coverage: We make every effort to assure that its products meet high quality and durability standards and warrants to
the original purchaser that this product is free from defects in materials and workmanship for a period of one (1) year form the date
of purchase. As the manufacturer of your Little Guy, Silver Shadow or T@B teardrop trailer, Pleasant Valley will make or provide for
repairs to be made for defects in workmanship or materials, free of charge for a period of one year from the retail date of purchase.
We do not include warranty coverage on some components, as the vendor prefers to service those directly.
Due to design changes and improvements, we reserve the right to substitute parts, materials or components with ones of equal
value and quality. The warranty is non-transferable. The owner is responsible to maintain the camper in accordance with the
instructions provided in the Owner’s manual. Failure to do so, may void your warranty.
Notification: To obtain warranty services, contact Pleasant Valley Teardrop Trailers at 330-852-4820 or if you do not hear within 48
hrs, please call 330-852-4811. If you have not registered your warranty registrations, you will be asked to provide your bill of sale, so
that the purchase date can be verified.
Warranty Claim Procedure: Upon discovery of a defect, please contact Pleasant Valley Teardrop Trailers within 5 business days by
registered letter or phone call. Do not contact Little Guy Worldwide – you may consult with the dealer from which you purchased
the trailer, Please be prepared to provide the VIN number of the trailer along with your name and best mode of contact (along with
hours, if necessary).
Excluded From Coverage:
• Equipment or parts with separate, standalone warranties (axles, fans, tires, converters and any appliances).
o Fantastic Vent (vents and fans) - 800-521-0298 or warranty@fantasticvent.com
o ASA Electronics (Audiovox Flipdown TV and T@B Entertainment Center) - 877-305-0445 or
info@asaelectronics.com
o AL-KO (axle) – 574-294-6651 or http://www.al-kousa.com/contact.htm
o Dexter (axle) - (574) 295-7888
o Tredit Tire (Tires and Wheels) – 800-537-2925 or warranty@tredittire.com
o Harris Battery (Battery) – 800-367-7670 or sales@harrisbattery.com
o Atwood (Stove) – 800-546-8759 or www.atwoodmobile.com/contact-us.asp
o Hehr International (Windows) 574-935-5122 ask for Donna
o Cheng USA (WFCO Converter) - 877-294-8997 or warranty@wfcoelectronics.com
• Misuse, Abuse, Collision, improper repairs, overloading, neglect or lack of maintenance which results in damage.
• Alteration or installation of equipment, not approved by Pleasant Valley Teardrop Trailers LLC, that results in damage – this
includes, but is not limited to electrical, gas, plumbing or structural issues.
• Normal wear, fading or deterioration of fabrics, flooring, graphics or metal components – including weathering,
discoloration, surface corrosion of unpainted surfaces or minor blemishes due to normal use.
• Any product used outside of the intended scope of its customary purpose.
• Any unregistered product not normally used in the US or Canada.
• Any product used as a rental unit.
• Any promises made by any person beyond what is stated in this document
• Condensation on any window or other parts or any results of condensation.
Any service charges, towing charges or transportation costs are the responsibility of the purchaser/owner. This warranty is void if
the product has been misused in any way. This includes overloading, improper load distribution, lack of preventative maintenance,
unauthorized repairs, alterations abuse or any other use for which the trailer was designed. As such, neither Pleasant Valley
Teardrop Trailers nor Little Guy Worldwide shall not be liable for incidental or consequential damages, such as expenses for
transportation, lodging, damage to personal property, loss of personal property, loss of use of product, inconvenience or loss of
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